Bag­gage hor­ror de­stroys hol­i­day

Herald on Sunday - - IN OTHER NEWS - Bernard Ors­man

An English­man’s hol­i­day in New Zealand has ended on a sour note af­ter his suit­case was bat­tered on a flight from Christchurch and valu­able con­tents — in­clud­ing a cam­era with pho­to­graphic mem­o­ries — van­ished.

The dam­age oc­curred dur­ing a Jet­star trip to Auck­land yes­ter­day morn­ing. Vis­i­tor James Lees said goods miss­ing in­cluded a $5000 Tag Heuer watch, $1800 Canon cam­era and $1000 of gifts,

The 35-year-old union of­fi­cial said he re­ported the dam­aged suit­case, worth $1700, and miss­ing items at Auck­land Air­port, filled out a com­pen­sa­tion claim and was told to go to a desk when he reached Manch­ester in two days.

The dented case, mi­nus a wheel, was wrapped up for the flight home.

“I re­ally don’t think that’s good enough and now my bag looks like this,” said Lees, who sent pho­to­graphs of the suit­case to the Her­ald on Sun­day.

“I need to travel from Manch­ester to Bournemouth, and cross Lon­don on the un­der­ground with a three­wheel suit­case and bags.”

Lees ar­rived in New Zealand 15 days ago to ex­plore the coun­try where he had a “lovely hol­i­day, meet­ing lovely peo­ple and hav­ing amaz­ing ex­pe­ri­ences like jump­ing in the canyon in Queen­stown and swim­ming with dol­phins”.

“Now all my mem­o­ries on cam­era are lost. It’s re­ally up­set­ting,” he said shortly be­fore board­ing a flight home.

A Jet­star spokes­woman con­firmed Lees lodged a com­pen­sa­tion claim at the ser­vice desk at Auck­land Air­port, adding the bag­gage team would be in touch with him di­rectly.

“We take great care to look af­ter bag­gage and apol­o­gise for any dam­age caused to Mr Lees’ bag on his jour­ney.”

Pho­tos / Sup­plied

James Lees at Hob­biton. In­set, his dam­aged suit­case.

nzher­ald.co.nz Her­ald on Sun­day, Novem­ber 11, 2018

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