James’ advice for going to the Disputes Tribunal:

● Collect all the evidence — like photos and messages — to confirm your claim

● Check you have a strong case

● Know the law and your rights

● File your dispute — it usually takes six weeks before a hearing date

● Fees range from $45-$180 depending on the size of your claim — the limit is $30,000

● Show up and present your evidence. The tribunal’s ruling is final and must be followed.