Family harm – check they’re okay

Family violence is a reality for thousands of families in New Zealand and remains a widespread problem in our communities.

Unfortunately, summer is a busy time for Police attending family violence incidents as there are extra pressures that can exacerbate relationship issues and put a strain on individuals and families.

Added financial stress, increased alcohol consumption, difficult relationships with extended family, decisions about where to spend holidays and access to children in separated families can all be factors.

We encourage people to seek help if they feel under stress or are otherwise not coping.

If someone is a victim of family violence or in a relationship that makes them fearful about their own or anyone else's safety, they should seek help as soon as possible.

If something doesn’t feel right, trust your instinct – everyone has the right to be safe.

Violence is never okay and we want all victims of crime to be assured that if they come forward, their case will be taken seriously and treated sensitively.

If you suspect someone close to you is a victim of family violence or feel something is not right, it’s okay to act on it – you could save a life.

If they are in immediate danger there are people who can help – call Police on 111.

We know there are also people who don’t want to harm their loved ones but who are facing an internal struggle. Stay strong: walk away and take a moment so you don’t do something you’ll regret to someone you love.

If you are in immediate danger and you cannot call Police on 111, leave your house and get out of harm’s way. Your safety comes first.

Get to a safe distance and then ask a neighbour, or a passer-by to call 111 for you.

Raising the alarm when you can’t talk

If you’re in danger but can’t talk, call 111, and push 55 and you will be put through to Police.

When calling from a mobile, if you do not speak, your call is directed to a recorded message. You will be asked to press 55 if you require emergency assistance. If you press 55 your call will go through to Police. The recorded message is repeated twice and if 55 is not pushed the call is ended.

When calling from a landline, if you do not speak, the 111 operator will ask you to press any number on your phone if you require an emergency service. If any button is pressed your call will go through to Police. The 111 operator will ask you twice to push any button and if no buttons are pushed the call is ended.

Further information can be found at https://www.police.govt.nz/contactus/calling-emergency-111