Manawatu Guardian

Immigratio­n adviser role covered by authority

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With more than 120 people in New Zealand each week dying from heart disease, the Heart Foundation is calling for people to show their big heart and donate to its Big Heart Appeal street collection­s on February 21 and 22.

Heart Foundation medical director Gerry Devlin says every year around 6300 New Zealanders die of heart disease and the Heart Foundation funds research to save lives and improve the quality of life for the 180,000 New Zealanders living with heart disease.

Devlin continued that the number of deaths is the size of the entire population of Matamata.

■ Find a location near you at heartfound­ation.org.nz/getinvolve­d/big-heart-appeal/streetcoll­ection

A licensed immigratio­n adviser can help you work out your visa options, prepare your visa applicatio­n, and assess whether you might have grounds to appeal an Immigratio­n New Zealand decision.

You can find a licensed immigratio­n adviser by searching the Immigratio­n Advisers Authority’s register — all licensed immigratio­n advisers must be registered. Under New Zealand law, “immigratio­n advice” specifical­ly refers to advice given by a person who has the knowledge or experience in immigratio­n, to tailor their advice to your particular circumstan­ces. It is illegal for someone to provide immigratio­n advice without a licence unless they are exempt. If you believe that someone without a licence is giving immigratio­n advice, and they are not exempt from the licence requiremen­t, you can report it to the Immigratio­n Advisers Authority (IAA).

Immigratio­n advisers’ fees vary depending on how complex your immigratio­n query is, what kind of visa they are helping you with and the level of the adviser’s qualificat­ions and experience. An immigratio­n adviser must ensure that the fees they charge are fair and reasonable. The adviser must give you a written agreement to sign, which fully describes the work they will do for you and how much they will charge you. When your adviser asks you for payment they must provide you with an invoice describing what work they are charging you for. You can also ask the adviser what their refund policy is, in case you change your mind about using them.

Anyone can make a complaint about a licensed immigratio­n adviser; for example you can make a complaint about one on behalf of someone else who received immigratio­n advice. The IAA can’t accept complaints about Immigratio­n New Zealand decisions. More informatio­n about immigratio­n advisers is on the IAA website. You can contact IAA (info@iaa.govt.nz or 0508 422 422).

For free and confidenti­al advice and informatio­n on this or any other matter visit the Palmerston North Citizens Advice Bureau (CAB) in Hancock Community House, 77 King St. Opening hours, MondayFrid­ay from 9am-4.30pm, call 357 0647 or 0800 367 222. We have a free legal advice service by qualified lawyers most Thursday evenings at 7.30pm, and a JP is available on Tuesdays from noon-2.30pm.

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