NZ Post probe of parcel scam

NZ Post is investigating some fraudulent activity that involves unauthorised redirection of customer parcels by an external party. The postal service said its investigations to date suggest the issue may have affected about 30 customers. It is understood the scammers may have been able to access NZ Post tracking numbers, which can then be used to redirect parcels which are in transit to a parcel collect service, such as those found at some supermarkets. A NZ Post spokesperson said it was investigating how the offender may have accessed the tracking numbers. ‘‘We’re not entirely sure ... how the scam is being conducted – that’s a key component of what we are working on.’’