DON’ T BE SURPRISED - BE WEDDING WISE
You’re making decisions about the biggest day of your life. How do you know which wedding vendors you can trust?
It used to be you could tell a good vendor by the quality of the advertising materials. A flash website, elegant business cards, and a big stall at the wedding fair give the impression of a business that’s got it together. The truth is, you shouldn’t hire a vendor based only on their collateral. Just because they have a snazzy website or are giving out free chocolates at the wedding expo, doesn’t mean they offer the right service for your wedding. Today’s brides are smart, and they demand more.
So how can you be sure you’re working with vendors who are professional, legitimate, and good at what they do? Simple: look at customer reviews.
Reviews of wedding vendors come direct from the couples who have used their services. They will give you the most unbiased indication of the type of service you can expect.
Think about it: if you’re getting married and a business you trusted does something awful that ruins the wedding, you are going to want to rant about it to anyone who will listen! Likewise, if a company went above and beyond for you on your special day, you will want to make sure you acknowledge their efforts. That’s why so many couples are posting reviews of their wedding vendors on weddingwise.co.nz.
Reviews can help you determine if a vendor has major issues, such as bad communication or shady practices. Reviews will also clarify if a vendor is exactly the type of person you’re looking for – someone who fits well with your style and personality.
Perhaps you’re looking for a wedding photographer. One photographer’s review describes his shooting style: “He is a real ‘take-charge’ kind of guy – marched us through a series of beautifully-staged shots.” Another photographer is described as being “extremely laid-back. He didn’t give us any direction or posing suggestions. We got to control the whole wedding shoot and we couldn’t be happier with the results.”
While both photographers are good, the one you choose will depend on which style works best with you and your wedding. If I had a clear vision of how I wanted the shots to look, I would choose the second photographer. But if I was a bit nervous about posing for all those photos, I would choose to take directions from the first. Vendor reviews can help you narrow down your choices to who’s right for you.
But do remember that because a vendor has one or two bad reviews, it doesn’t mean they aren’t worth considering. Bad reviews might come about because of poor service, but they can also be the result of a mismatch in communication or expectations between vendor and couple. This happens more often than you realise, and isn’t necessarily the fault of the vendor.
Read between the lines of each review and ask yourself: “Is there another side to this story?” If you’re concerned, be direct and ask the vendor about the review. The way they handle that question will tell you a lot about their business practices.
A typical couple will spend tens of thousands of dollars with wedding vendors leading up to their big day. Reviews can help ensure you choose the right people to make your wedding a success. Only WeddingWise.co.nz lets you search and review thousands of vendors from all across New Zealand. If you’re looking for a good place to start, try the WeddingWise Top Rated vendors and VIPs – companies with more than ten positive reviews.