Worries over KFC hy­giene and staffing

Nelson Mail - - News - Tim O’Con­nell

Staff short­ages and a pile of rub­bish have led to hy­giene con­cerns at Motueka’s KFC store.

The High St out­let has been crit­i­cised by cus­tomers fol­low­ing clo­sures and a re­port of un­col­lected rub­bish be­ing left out.

Pho­tos sent to Stuff, taken last week, showed a pile of waste at the rear of the store, in­clud­ing left­over chicken and juice on the floor, placed against goods des­tined for the dry store and for use in the restau­rant.

The per­son who sup­plied the pho­tos, who did not wish to be named, said the pile had not been moved for at least two days.

The out­let has also been by grilled by cus­tomers on­line over long wait­ing times and clo­sures of the drive-through or the en­tire store.

A since-deleted post on Motueka’s Buy Sell and Com­mu­nity Face­book page queried why the store had been closed on more than one oc­ca­sion since the start of the year, while show­ing sym­pa­thy for the staff, who were hav­ing to work un­der pres­sure with low num­bers.

Restau­rant Brands mar­ket­ing gen­eral man­ager Geral­dine Old­ham said the rub­bish area had been tem­po­rar­ily opened at the back of the store in prepa­ra­tion for its re­moval. How­ever, she con­ceded that the amount of rub­bish on this oc­ca­sion was high.

‘‘It’s clear it should have been re­moved ear­lier. Hy­giene and clean­li­ness is of the ut­most im­por­tance to us, and on this oc­ca­sion it ap­pears that we didn’t meet our usual high stan­dards.

‘‘Our op­er­a­tions man­ager is cur­rently work­ing with the store man­ager to en­sure cor­rect process is fol­lowed in the fu­ture.’’

Old­ham said there had been some staff short­ages re­cently, which re­sulted in the store need­ing to close tem­po­rar­ily in the af­ter­noon for one day last week. "We have been ac­tively re­cruit­ing in or­der to grow our team in Motueka.’’

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