Hands across the water

New Zealand Company Vehicle - - DEALER NEWS -

Com­pa­nies which con­nect – with their clients, their sup­pli­ers and their own net­works – are the com­pa­nies who will move for­ward, which is ex­actly what two of Mazda’s most prom­i­nent show­rooms – John An­drew Mazda and North Har­bour Mazda – are do­ing. Both show­rooms have – by virtue of their longevity and phys­i­cal lo­ca­tions – es­tab­lished out­stand­ing rep­u­ta­tions when it comes to fleet cus­tomer ser­vice and both have en­joyed a healthy ri­valry over the years.

This rep­u­ta­tion and ri­valry has demon­strated core strengths dis­tin­guish­ing each show­room from one an­other and from within the na­tional Mazda net­work. If there was only one out­stand­ing char­ac­ter­is­tic for each show­room – and there are con­sid­er­ably more – for John An­drew Mazda, it would be the em­pa­thy and ef­fec­tive­ness of the largest na­tional fleet team in the coun­try, while North Har­bour Mazda ex­cels in its ser­vice of­fer­ing, a vi­tal con­sid­er­a­tion for any and all long-term busi­ness re­la­tion­ships. In a land­mark move, both com­pet­ing show­rooms have come to­gether to de­liver a cor­po­rate fleet of­fer­ing to their clients, which bridges all ar­eas of each show­room’s ex­per­tise, in­clud­ing those men­tioned above. While the two show­rooms will re­tain their own cor­po­rate iden­ti­ties, they will ef­fec­tively be acting as one, with the ad­van­tages to the fleet cus­tomer be­ing im­me­di­ately ob­vi­ous. Greater com­bined buy­ing power will mean there is a ready avail­abil­ity of ve­hi­cles for rapid de­liv­ery in the first in­stance, with the com­bined show­room’s in­creased geo­graph­i­cal reach – now Auck­land-wide – in terms of on­go­ing ser­vice and sched­ul­ing in the sec­ond. This takes away two of the more sig­nif­i­cant ‘pain’ points of the fleet buyer/man­ager. The ad­van­tages go still fur­ther how­ever, with each show­room’s al­ready com­pre­hen­sive range of fleet fi­nance options be­com­ing much broader with the ex­pe­ri­ence, ex­per­tise and va­ri­ety of fi­nan­cial prod­uct so­lu­tions of the two show­rooms to draw upon. With each fa­cil­ity hav­ing a long­stand­ing as­so­ci­a­tion with a va­ri­ety of lead­ing sup­pli­ers for ac­ces­sory pro­vi­sion and in­stal­la­tion, fleet clients are as­sured of ap­pro­pri­ately-equipped ve­hi­cles ready to de­ploy in the most ad­van­ta­geous – to them – time frame. Over and above all of this, is the com­mit­ment on the part of both dealer prin­ci­pals, Paul Ah Kuoi and Sean Par­rey – who share a com­bined 50 years of cor­po­rate client care be­tween them – to de­liver the best pos­si­ble ser­vice, re­gard­less of which side of the bridge the client comes from. The real win­ner of this ‘com­ing to­gether across the water’ is of course, you – the client. In deal­ing with ei­ther show­room, you are deal­ing with the ben­e­fits, strengths and ex­pe­ri­ence of­fered by both. If then, you look at your on­go­ing pro­fes­sional re­la­tion­ship from a holis­tic point of view, where your fleet provider is an in­trin­sic el­e­ment of your com­pany’s ve­hi­cle pro­cure­ment team, you would be hard­pressed to find a bet­ter one. Now add to this, the com­bined strength of two highly fleet-fo­cused show­rooms to pro­vide seam­less fleet ser­vice in ev­ery re­spect from fi­nance to fitout to de­liv­ery, as well as the geo­graph­i­cal flex­i­bil­ity of satel­lite ser­vice cen­tres on both sides of the Waitem­ata; why wouldn’t you make the move to Mazda?

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