Hands across the water
Companies which connect – with their clients, their suppliers and their own networks – are the companies who will move forward, which is exactly what two of Mazda’s most prominent showrooms – John Andrew Mazda and North Harbour Mazda – are doing. Both showrooms have – by virtue of their longevity and physical locations – established outstanding reputations when it comes to fleet customer service and both have enjoyed a healthy rivalry over the years.
This reputation and rivalry has demonstrated core strengths distinguishing each showroom from one another and from within the national Mazda network. If there was only one outstanding characteristic for each showroom – and there are considerably more – for John Andrew Mazda, it would be the empathy and effectiveness of the largest national fleet team in the country, while North Harbour Mazda excels in its service offering, a vital consideration for any and all long-term business relationships. In a landmark move, both competing showrooms have come together to deliver a corporate fleet offering to their clients, which bridges all areas of each showroom’s expertise, including those mentioned above. While the two showrooms will retain their own corporate identities, they will effectively be acting as one, with the advantages to the fleet customer being immediately obvious. Greater combined buying power will mean there is a ready availability of vehicles for rapid delivery in the first instance, with the combined showroom’s increased geographical reach – now Auckland-wide – in terms of ongoing service and scheduling in the second. This takes away two of the more significant ‘pain’ points of the fleet buyer/manager. The advantages go still further however, with each showroom’s already comprehensive range of fleet finance options becoming much broader with the experience, expertise and variety of financial product solutions of the two showrooms to draw upon. With each facility having a longstanding association with a variety of leading suppliers for accessory provision and installation, fleet clients are assured of appropriately-equipped vehicles ready to deploy in the most advantageous – to them – time frame. Over and above all of this, is the commitment on the part of both dealer principals, Paul Ah Kuoi and Sean Parrey – who share a combined 50 years of corporate client care between them – to deliver the best possible service, regardless of which side of the bridge the client comes from. The real winner of this ‘coming together across the water’ is of course, you – the client. In dealing with either showroom, you are dealing with the benefits, strengths and experience offered by both. If then, you look at your ongoing professional relationship from a holistic point of view, where your fleet provider is an intrinsic element of your company’s vehicle procurement team, you would be hardpressed to find a better one. Now add to this, the combined strength of two highly fleet-focused showrooms to provide seamless fleet service in every respect from finance to fitout to delivery, as well as the geographical flexibility of satellite service centres on both sides of the Waitemata; why wouldn’t you make the move to Mazda?