Slow and steady wins the race

When it comes to grey­hounds and thor­ough­breds, the faster the bet­ter. But the New Zealand Rac­ing Board which governs, broad­casts and sup­ports the rac­ing in­dus­try, ad­vo­cates for stick­ing to the speed lim­its on the road.

New Zealand Company Vehicle - - FLEET PROFILE -

New Zealand Rac­ing Board (NZRB) staff have ac­cess to a fleet of 124 ve­hi­cles com­pris­ing em­ployee work ve­hi­cles such as cars, utes and vans, and com­pany work ve­hi­cles in­clud­ing trucks from class 1 through to class 4, trail­ers and car­a­vans. On av­er­age this fleet cov­ers 1.6 mil­lion kilo­me­tres an­nu­ally in support of the New Zealand rac­ing in­dus­try. In 2016, a 360-de­gree haz­ard and risk re­view by the NZRB iden­ti­fied driver be­hav­iour as the great­est source of harm to em­ploy­ees. As the Health and Safety Man­ager Ja­son Stapp put it, “Some­thing needed to change. New Zealand Rac­ing Board had no vis­i­bil­ity into its fleet move­ments and driver be­hav­iour, nor the right tools to mea­sure and re­view im­prove­ments.” He led the in­stal­la­tion of Tele­trac Nav­man’s GPS track­ing sys­tem into the fleet for in depth in­sights that would al­low the or­gan­i­sa­tion to im­prove its safety record off the track. “The Tele­trac Nav­man sys­tem has been im­mensely valu­able in reach­ing our safety goals and has helped save tens of thou­sands of dol­lars in the fleet op­er­a­tions,” says Stapp.

RE­DUCED RISK FOR ALL DRIV­ERS

Be­fore bring­ing in the sys­tem, the NZRB had a com­pre­hen­sive en­gage­ment pe­riod with staff about what the com­pany wanted to im­prove and how they would use the data. “We took an all-en­com­pass­ing ap­proach to health and safety, which in­cludes not just set­ting ex­pec­ta­tions and mon­i­tor­ing, but re­ally ed­u­cat­ing and en­gag­ing with staff. We de­vel­oped a pro­gramme that not only utilised the Tele­trac Nav­man GPS sys­tem, but did so in a man­ner that sup­ported a positive cul­tural change to­wards driver be­hav­iour,” says Stapp. In Septem­ber 2017, the NZRB set up its GPS track­ing sys­tem to iden­tify and record over speed events at a limit of 108km/h for pas­sen­ger ve­hi­cles and 98km/h for trucks. Af­ter an amnesty pe­riod, the first recorded month iden­ti­fied 11,203 in­ci­dents of over speed­ing across the fleet. As well as in­creas­ing the safety risk to staff, speed­ing was adding costs to the or­gan­i­sa­tion in the form of ve­hi­cle da­m­age equat­ing to around $68,000 per year, speed­ing fines of up to $16,000 per year, ve­hi­cle wear and tear, and ex­ces­sive fuel con­sump­tion. To incentivise bet­ter driv­ing, the NZRB set up a com­pe­ti­tion be­tween dif­fer­ent fleet teams within the or­gan­i­sa­tion to aim for zero over speeds each month. “Using telem­at­ics data, we fairly cal­cu­late the monthly re­sults for the dif­fer­ent size teams. Teams who achieve zero over speeds are treated to a full spread break­fast,” says Stapp. “Ex­cel­lent re­sults are fur­ther com­mended through internal com­mu­ni­ca­tions.” One par­tic­u­lar team achieved four con­sec­u­tive months of zero over speeds. The NZRB also of­fer free de­fen­sive driv­ing cour­ses to all driv­ers; level 1 and 2 for car driv­ers, and up to level 3 for four­wheel drive ve­hi­cle and truck driv­ers. “With driver score­cards, we can share in depth de­tails on in­di­vid­ual driver be­hav­iour with em­ploy­ees to help them un­der­stand and im­prove their driv­ing,” notes Stapp. As of June 2018, the NZRB has seen a 91 per­cent re­duc­tion in the num­ber of over speed events, with the av­er­age fleet over speed per kilo­me­tre (Os/km) trav­elled re­duc­ing from 0.081 to 0.004 Os/km. Ve­hi­cle da­m­age has re­duced by around two thirds, sav­ing the or­gan­i­sa­tion around $44,000 per year. The com­bined an­nual fines and in­fringe­ments now sit at un­der $1,000.

IN­SIGHTS THAT ADD VALUE

Tele­trac Nav­man’s GPS track­ing sys­tem is used to ad­dress is­sues with out­side providers and pro­tect the NZRB brand. “We have branded ve­hi­cles, so we need to be ac­count­able and have proper in­sight into how ve­hi­cles are be­ing used,” com­ments Stapp. In two in­stances the NZRB re­ceived fines and in­fringe­ments which oc­curred when ve­hi­cles were be­ing ser­viced by an out­side provider. Using Tele­trac Nav­man’s DI­REC­TOR soft­ware, the NZRB were able to source de­tailed proof of how the ve­hi­cle had been used. “In­sights from Tele­trac Nav­man help us send a clear mes­sage that the NZRB has a strong fo­cus on the safety and health of all per­sons op­er­at­ing its fleet – and will take ac­tion to re­duce the risk posed by poor driver be­hav­iours,” says Stapp. Track­ing the progress to­wards a safer fleet with ac­cu­rate met­rics is use­ful for staff across the or­gan­i­sa­tion. “With tan­gi­ble re­sults, the fleet man­age­ment team can re­port to the Board on the positive progress,” says Stapp. “The re­sults are cru­cial to gain on­go­ing fi­nan­cial com­mit­ment to the ed­u­ca­tion and in­cen­tives pro­grammes.” The fleet man­age­ment team also found a re­duc­tion in in­sur­ance costs of around 30 per­cent.

FUEL SAV­INGS MAKE FOR A GREENER FLEET

A more en­vi­ron­men­tally friendly fleet due to re­duced fuel con­sump­tion has been one of the flow-on ef­fects of im­prov­ing driver be­hav­iour. Fuel con­sump­tion in fleet op­er­a­tions has re­duced from 21 litres per 100 km down to 13.8 litres per 100 km trav­elled since the full sys­tem was im­ple­mented in Septem­ber 2017. The fleet’s car­bon emis­sions have re­duced from 86 tonnes per month to 61 tonnes per month. “Using Tele­trac Nav­man we have bench­marked, man­aged and tracked our re­sults to­wards a safer and more cost­ef­fec­tive fleet. “The re­sults to date are not the end to our driver safety jour­ney, but a step­ping stone in the right di­rec­tion to­wards pre­vent­ing harm to staff, other road users, the NZRB, and the rac­ing in­dus­try,” sum­marises Stapp.

“With­driver score­cards,we can­sharein­depth de­tails on in­di­vid­ual driver be­hav­iour with em­ploy­eesto­help the­mu­nder­stand andim­provetheir driv­ing.”

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