New Zealand Listener - - LETTERS -

Fur­ther to Psy­chol­ogy colum­nist Marc Wil­son’s ad­vo­cacy of em­pathis­ing with, rather than re­as­sur­ing or ca­jol­ing, peo­ple who are in dis­tress (“Awk­ward ques­tions”, Septem­ber 15), I would say the same goes for ev­ery­one.

Em­pa­thy can strengthen con­nec­tions, build team­work and in­crease mu­tual un­der­stand­ing for in­di­vid­u­als, work groups, cou­ples and fam­i­lies. Just pay­ing at­ten­tion to some­one mat­ters more than get­ting the words right. Jean McEl­haney (Tor­bay, Auck­land)

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