Remote worker safety
GUARDIAN ANGEL SAFEY, PROVIDER OF LONE AND REMOTE WORK solutions in Australasia, has launched the Guardian Angel Portal to enable organisations to be more responsive to the changing safety needs of mobile workers working alone or remotely.
The portal allows customers from forestry to government agencies, finance and environmental organisations to securely view and manage all safety devices, data and planning for workers, in realtime, via an easy-to-use interface. In addition, all device monitoring, vehicle impact, and rollover alerts are delivered to the portal – with an immediate response from Guardian Angel Safety if required.
“Our portal improves connectivity and productivity for people and assets. Customers can securely view and manage all safety devices in real-time in one place, including satellite devices, smartphone apps, cell pendants, vehicle impact and rollover alerts, locationbased services, and APIs,” says Guardian Angel Safety CEO, Petra Håkansson.
“We’ve designed our portal to be flexible so customers can add new devices and solutions any time, regardless of manufacturer, as their safety needs change. In addition, within an organisation, people can be assigned to any monitored devices as required, allowing device sharing among different teams, with an incident response tailored by device and person.
“So, if a change was made via the portal only five minutes ago, with devices moved between people, that’s fine as it’s live. There’s also a complete audit trail to see who changed what and when. We’ve removed a lot of pain for customers and reduced human error potential. Customers no longer have to manually update spreadsheets from device manufacturers and send them to us to make changes.”
The portal also circumvents the emergency number process and links customers to its response software at its graded monitoring stations, with trained operators to speed up the emergency response for mobile workers working alone or remotely, including suddenonset injury or illness, road accidents, vehicle failure, or other emergencies.
Ms Håkansson says long-standing customers such as WorkSafe New Zealand and Suncorp Group in Australia are already using the new portal. She adds that the portal will provide a valuable opportunity to collect industry insights on incidents by collecting anonymised data.