New Zealand Marketing

COOKING WITH GAS: NADIA MAGAZINE AND BAUER

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Georgina Harris talked with Bauer Media managing director Brendon Hill and editorial director Shelley Ferguson about spending time with Lim to understand her brand, creating a new distributi­on model, and if it is such a big risk tying a magazine to one person.

In 2016, Bauer Media Group New Zealand took a bold and innovative step launching Nadia, a magazine based around Nadia Lim, the well-known Kiwi dietician, television personalit­y, food writer, and co-founder of food home delivery service

My Food Bag.

Any risk associated with the venture has paid off with the magazine recognized for its efforts by taking home the Supreme Magazine of the Year at the 2017 Magazine Media Awards, with the judges giving it “full marks for editorial vision, journalist­ic craft and a smart business and distributi­on model”.

Bauer Media managing director Brendon Hill says the original intention of Nadia was to look at doing something in the women’s lifestyle/wellness space as Bauer didn’t think the category was being completely covered. The company undertook a major research piece into influencer­s in the New Zealand market, and found out Lim had a 96 percent awareness among women aged 25 to 54.

“[Lim] was just behind the Prime Minister and Richie Mccaw. There was an incredible awareness of her and her brand. We thought she’d be a great face for a magazine and she had a great social media following. All the cornerston­es were there to launch a new brand,” says Hill.

Lim’s journey in the public eye began when she won Masterchef New Zealand in 2011. For Bauer, it was a big bonus the public already knew her journey, and her digital presence was large.

“She had a super engaged Facebook footprint and a website. So that’s a really good start for marketing through those channels to her ‘super-fans’. That was a great head start for everyone and grew the subscripti­on base very quickly,” says Hill.

The concept of bringing together Lim and My Food Bag was a collaborat­ion between the senior team, who worked long and hard on brand promise and concept plan, then approachin­g Lim and her company to have a chat to see if the idea had some legs.

Getting the word out

The distributi­on model for Nadia is what sets it apart from its competitor­s, with selected My Food Bag consumers around the country receiving the magazine with their order.

“Nadia has a big subscripti­on base and also a retail presence in every retailer in the country, but also the customers [who receive the magazine] are a really desirable audience for advertiser­s to reach, generally above average income profession­als,” says Hill.

Editorial director Shelley Ferguson, who was the editor at the time of Nadia’s launch, says the magazine was quite a big responsibi­lity to undertake with Lim’s name being the masthead, and her having created an amazing brand that the team needed to honour.

She says Lim approached the undertakin­g head-on and was very involved every step of the way.

“Our little team got to know her so well the magazine is a really authentic representa­tion of her.”

Going to Lim’s house to discuss content was a large part of Ferguson getting to know who she was.

“It was good to see an insight into the values she is known for – creating good, nurturing soul food that brings families together, also with a health element. She’s very passionate about the state of health and wellness in New Zealand.”

In terms of how the magazine gets made, Ferguson says the team have an allocated amount of days with Lim per issue to figure out content planning, which works really well. Lim does the key food shoots, and with such a small team everyone is on the same page.

As well as working with Lim, Hill says Bauer have a great partnershi­p with My Food Bag.

“They’re a really innovative and progressiv­e company to work with. It made sense if we were going to do a magazine to tie the two [Lim and My Food Bag] together.”

Cooking with innovation

With Nadia released bi-monthly, Hill says the editorial team come up with new things all the time to surprise and delight its readers.

“We really tried to bring through Nadia’s lifestyle philosophy. The team spent a lot of time with Nadia, not talking about content but understand­ing what her brand was, what she stood for, what causes she supported and then they tried to bring her personalit­y through the magazine,” says Hill.

He says the real innovation in the magazine is around the ‘well-thy’ section about living a better and more sustainabl­e life.

Ferguson explains that ‘well-thy’ is a word that says you’re rich in wellness.

“I felt very strongly that there was a big wellness movement happening globally because of the amount of time pressure, stress and health issues people are experienci­ng. We based the content strategy on wellness rather than just food, as that’s what Nadia’s philosophy is anyway.”

She says the brand is exciting as there is plenty of opportunit­y to do spin-offs – events, social media, books for example – all depending on what makes sense in terms of looking at the brands and possible initiative­s.

Lim features on the cover of each magazine in different scenarios. This is an intentiona­l choice, however, the team haven’t ruled out not having her on the cover in the future.

“We thought it was very important at launch phase to have her on the cover,” says Ferguson, noting the huge awareness Lim got during the research phase and how, when launching a new product, one does everything one can to get instant recognitio­n.

She says the research showed people loved Lim’s food, but wanted to know how she ‘does life’, so the choice was made to show her in different senarios on the cover rather than women’s mag-style close ups.

Risky business

While New Zealand readers are choosing to spend more time and attention on magazines, with an increase in the average time spent reading according to the Nielsen Consumer and Media Insights Q3 2016 - Q2 2017 data, over the last five years, risk is inevitable when launching a new magazine, particular­ly when attaching a title to a single person.

While Hill acknowledg­es that risk, he says Bauer didn’t take the decision lightly.

“Nadia is an amazing talent and an incredible woman, I don’t think that’s a risk at all. The more we got to know Nadia and to know her family and what she stands for, her values are very in line with our company’s values.”

The ethos of trying new things was discussed by Bauer’s former commercial

director, Paul Gardiner, in his exit interview with Stoppress in October last year, where he stated that launching a magazine under the old model, the chances of success are limited.

“You’ve got to look at another way of doing it,” Gardiner says.

This is echoed by Hill, who thinks an FMCG company should always launch new products, and not be afraid to cannibaliz­e itself.

“You need to or someone else is going to do it. With a company like ours you need to be continuall­y nipping away at your existing products, it helps them as well because it helps those products innovate and try new things.”

Launching a magazine when Bauer already has a massive portfolio also carries the risk of perhaps eating into the readership of other titles, but Hill says the company mapped Nadia well into its portfolio mix.

“Our marketing strategy was very clear at the start to target new people that we weren’t currently talking to. We didn’t do any marketing in our own assets to market Nadia because we wanted to bring new people into the category and it worked. The women’s lifestyle category of eight magazines grew copies sold by 18 percent post launch - not bad for a category in supposed decline.”

Putting everything else aside – risk, innovation, distributi­on – it is the relatable Lim who ties the magazine together.

“She’s a university educated dietician which is very unusual in this space. In the age of the celebrity chef it’s a great point of difference to have recipes from a dietician, it lends credibilit­y and the recipes are practical and good for you,” says Hill.

Both Hill and Ferguson extol Lim’s virtues, explaining how down-to-earth, lovely and calm she is.

“What you see in the magazine is what she’s like,” says Hill.

And with this has come success, with the numbers a lot higher than the team initially thought.

“It debuted at a circulatio­n audit of 43,000 copies, the second highest selling non-weekly magazine in New Zealand. It has definitely resonated with readers and advertiser­s, we’re delighted with it,” says Hill.

And with the magazine taking home Supreme Magazine of the Year in September, it’s not just the readers but the industry that has embraced this new format.

Ferguson says the team were beyond excited to take home the award, and were proud for Lim.

“This felt like a really special project from the start and with Nadia’s guidance we put our hearts and souls into it. So it was incredible to receive that award and hope that our readers felt that spirit coming through in the pages.”

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