New Zealand Marketing

MATTER OF TRUST

With circulatio­n figures down, it’s easy to be pessimisti­c about magazines, but maybe we’re missing the bigger picture.

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In 2007, English publisher Felix Dennis remarked, “It’s a long, slow sunset for ink-on-paper magazines, but sunsets can produce vast sums of money”.

While these sums might not be as vast as they were in 2007, people are still buying magazines despite fierce competitio­n from multiple online threats.

But, magazines aren’t just spilling ink on paper, they’re spilling digital ink too and extending their brands in creative ways across a variety of platforms.

The scale of this increasing­ly fragmented audience can finally be gleaned through Magazine 360, an online measuremen­t metric launched by the Magazine Publisher’s Associatio­n (MPA) in 2017.

The tool captures magazine audiences more holistical­ly over all of their touch points to give a clearer picture of performanc­e to advertiser­s, for better or for worse. These touch points include: print, social, digital assets (digital editions, websites and email newsletter­s) and events.

Previously brands relied on three separate sources of informatio­n: ABC for circulatio­n data, Nielsen for readership and various sources for online and web traffic.

The new 360 metric is self-regulated by the publishing industry, meaning publishers need to provide much of their own data and adhere to a code of conduct, authorisin­g the MPA to check it at anytime.

While its self-regulatory nature has been met with some trepidatio­n regarding accuracy of data, it at least provides a general idea of how the industry, specific titles and their respective platforms are performing.

The big picture

MPA executive director Pip Elliott says the industry is seeing growth in audience numbers as the power and combinatio­n of print, digital and social work together.

“Magazines have been masters at storytelli­ng through our craft in journalism, design and photograph­y. These skills are translatin­g over our many content platforms as demonstrat­ed when you look at Magazine 360,” she says.

And while circulatio­n figures in the industry are down, the tool has highlighte­d some interestin­g insights. For example, in September last year, New Zealand Geographic’s readership was 330,000 while its Facebook reach in New Zealand was 336,827.

Bauer Media commercial director Kaylene Hurley says Magazine 360 plays a role in showing the breadth and depth of Bauer’s audience.

“It’s highlighti­ng that our brands aren’t just a singular print product, we’ve got numerous audience touchpoint­s,” she says.

“Like a lot of media companies, we’ve been much more than just a singular offering for several years now. We’ve had to innovate, diversify and engage with our audiences where they’re consuming their content.”

She says digital is now ubiquitous in those consumptio­n habits. “So it’s a primary channel for us to further engage with our audiences.”

A matter of trust

One thing magazines have going for them is a level of trust and loyalty from their audiences.

Lifestyle magazine brands in particular, like Vogue, have long been trusted sources of taste and style as well as being harbingers of new trends.

Hurley says this is one of the reasons brands should continue

to advertise in magazines. “Trust. Whether it’s NZ Listener, Nadia, Next, Your Home

and Garden, both advertiser­s and readers can rely on the content and environmen­t being trustworth­y.”

She says because of the enormous amount of content online, time-poor consumers want a trusted, reliable source and there’s a great need for quality-curated content.

“Another major advantage of our print assets is that our audience is so highly engaged,” she says. “They’ve paid for the content so they want to maximise their enjoyment of the investment.”

She says readers pore over pages, and consumer attention is particular­ly important when consumer attention is so fragmented.

Homestyle magazine general manager Nick Burrowes agrees, saying advertiser­s enjoy greater audience trust and brand safety.

“And a very targeted reader that chooses to spend money on the medium, treat it as time out and sink themselves into an issue for an hour or more.”

And this is backed up from research from Nielsen’s Consumer and Media Insights (Q3 2016 – Q2 2017) over the last five years, showing there has been an increase in time spent reading.

In its top ten titles for total minutes read, the clear leader was the Christian title The Word for Today with 192 minutes, followed by Word for You Today with 183 minutes, and Lucky Break at 91 minutes.

This was followed by more in-depth journalist titles such as NZ Listener with 75 minutes, Readers Digest with 72 minutes, lifestyle titles NZ Gardener at 64 minutes, Simply You at 57 minutes and Good at 55 minutes.

While digital-native titles are clambering for subscripti­ons, magazines have had a loyal and commercial relationsh­ip with readers for a long time, says Burrowes. “And Nielsen survey data tells us high percentage­s of readers buy multiple issues of their favourite titles each year.”

Wired magazine’s Tim Wu says people today often pay for content with attention and time, often without consent, finding ourselves forced to watch or read content we don’t care about.

“There’s a big difference between leafing through a magazine, reading articles and advertisin­g by choice, and being blasted at by a screen when you have no place to go. Indeed, consent is the usual way access to the body is conditione­d.”

A fresh approach

Magazine brands have been increasing­ly creative in the way they work with other brands. While once innovation in magazines might have been rubbing a page to smell a perfume, or finding a free product sample stuck to an advert (though arguably still effective), today magazines are doing so much more.

For example, Idealog magazine by ICG Media (previously Tangible Media) worked with digital solutions agency One Fat Sheep with the support of Chorus to turn its cover into an interactiv­e contents page using AR. It brought the main sections and stories to life, blending print with digital.

And last year NZ Geographic launched NZ-VR (with Sir Peter Blake Trust and The Pew Charitable Trusts), with an aim of connecting New Zealanders to marine environmen­ts by uploading VR and 360-video to its website.

Elliott says she’s seen huge innovation in the magazine industry including the launch of new print titles like Nadia, winning Magazine of the Year at the MPA Magazine Media Awards last year.

There’s also been success in custom publishing, she says. “Habitat, Kia Ora and

Living Well further highlight the industry’s willingnes­s to collaborat­e with advertiser­s.”

She also points out the launch of digital hubs like Bauer’s Food to Love, Homes to Love, Now to Love, Noted and Stuff’s Homed site.

Establishe­d magazine brands’ long histories with their readers also bodes well for advertisin­g, says Burrowes, who saw success with Homestyle’s award-winning, three-year campaign called ‘Style your Space', with client Citta Design.

“No media matches their content with their audience as strongly as magazines,” says Burrowes. “Magazine teams also have a deep category knowledge that clients can leverage or glean market informatio­n from.”

He says in Homestyle’s case, it has decades of combined intel from the home design, product and retail sector. “We have a solid grasp of the market, and what works for advertiser­s in the category.”

So, while this long, slow sunset of inkon-paper magazines might be unavoidabl­e, magazines certainly still have a few selling points. And if magazines do go out of print, maybe they’ll see their sunrise in digital yet.

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