New Zealand Marketing

What will marketing teams look like in 5 years?

- JULIA JACK CHIEF MARKETING OFFICER MERCURY

Marketing teams are increasing­ly moving from delivering ‘campaigns’ to delivering ‘experience­s’ based around personalis­ed, contextual­ised content and good old-fashioned powerful storytelli­ng and this will continue. As data and innovation are the battlegrou­nds for differenti­ation, we will continue to see lines blurring between traditiona­l technology and traditiona­l marketing roles. In larger organisati­ons, digital marketing will move from being a separate area of expertise to the core competency for all marketers with increasing focus on developing strong capability in AI, VR and AR. Dynamic utilisatio­n of data will drive everything from on-going strategy evolution right through to responsive execution.

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