MyTrucking adds new online booking capability

BOOKING JOBS HAS GOT EASIER for the customers of trucking companies using the MyTrucking transport management programme, its developers say. A new customer portal enables trucking company customers to submit job requests – “at any time, anywhere….making it even easier for people to do business with you,” says MyTrucking.

The free add-on to the management programme creates greater efficiencies, saves time and money and reduces errors, say the developers of the “simple and practical transport management programme that vastly improves the old-fashioned diary system by moving it online.”

While the new customer portal adds greater efficiency, the transport operator retains complete control over the MyTrucking system and chooses who has access to the portal.

When a customer submits a job request, the operator receives a notification, which can be reviewed and the job accepted or declined.

Once a job is accepted, it will simply appear in the operator's daysheet, “just like any other job, waiting to be assigned a vehicle.

“Key benefits include having customers enter jobs for you – saving time on data entry; mistakes are reduced; there’s no double handling; and you’ll never miss or lose a job request.”

Customers submit jobs when it suits them and they get automatic real-time updates on their jobs. The portal also “makes it a breeze” to share proof of delivery and dockets.

VT Transport’s Pana Sharma says that the new customer portal is a welcome addition to MyTrucking: “I’ve got my two main customers on it, and they are loving it. Having photos and signed copies of POD available straight away, after a job is done, is fantastic. I also like the idea of being able to choose what you want the customer to see in the portal.”

T&D