Scania-branded network ready to go
SCANIA NEW ZEALAND’S NETWORK of service centres is largely in place starting 2021 – with the rebranding of seven former Trucks & Trailers branches and the addition of a new Rotorua workshop.
Scania NZ MD Mattias Lundholm says the new-look dealer network service centres were ready pre-Christmas “for their first official days of servicing as part of the Scania stable.”
Lundholm says incorporating the employees of Trucks & Trailers, which Scania bought last August, “has been one of the most satisfying parts of the journey.
“It was very important for Scania to align with a business like Trucks & Trailers that shared its values towards its people, customers and community, so it ’s been a very efficient and rewarding process bringing them all up-tospeed on our own Scania values. They wear the Scania brand well,” says Lundholm.
Acquiring the centres “significantly expanded Scania’s footprint across the country and just as importantly underlined our commitment to our customers and provincial NZ.”
Scania’s network sees service centres located in Wiri, Drury, Rotorua, Palmerston North, Wellington, Christchurch, Greymouth, Timaru and Invercargill.
Scania NZ concedes that “there are some gaps across NZ” but it is “working on a solution – with more to come soon!”
Meantime, Scania has relocated its national parts warehouse from Wellington to Auckland.
Service director Nick Allan says there are welcome benefits from relocating the warehouse to Wiri.
“We are very pleased to be bringing such a strategic operation inhouse with Scania. The national parts and inventory warehouse was previously managed by CablePrice, but by incorporating these logistics within our own operation it will undoubtedly add to efficiencies in servicing our expansive and vital dealer network.”
The warehouse inventory comprises more than 170,000 individual parts, representing nearly 9000 unique line items – with a combined retail value in excess of $31million.
T&D