Isuzu Grandmaster awards

ISUZU TRUCKS HAS announced the winners of its annual Grandmaster awards, presented to the best-performing dealerships in the company’s nationwide network.

CAL Isuzu Hamilton was named best metropolitan dealer, while Robertson Isuzu, in Palmerston North, claimed the title as the best regional dealer.

Grandmaster award winners are selected on excellence in vehicle and parts sales, service, customer satisfaction, facility standards, commitment to technical training and administration.

Announcing the awards, Isuzu Trucks NZ general manager Dave Ballantyne, said 2020 was “a rather unusual and challenging year,” but across the network the dealers continued to focus on their customers: “Pleasingly, their hard work and dedication meant Isuzu Trucks maintained our title as the leading new-truck brand in the country, which was

NZ a remarkable achievement considering the uncertainty COVID-19 considerations forced on the industry.

“Our key dealerships performed above and beyond, but there were two in particular which went that bit further. For their efforts, they have been recognised as Grandmaster winners for 2020.”

Ashok Parbhu, Cal Isuzu dealer principal, said his team was “humbled to receive this recognition, which has been achieved by a truly dedicated sales, parts and service teams. Without the support that these teams provide to our customers, we would not have achieved this award for the seventh consecutive year.’’

Terry Kurvink, dealer principal of Robertson Isuzu, was similarly happy: “I am extremely proud of our people. Their commitment and efforts are reflected in what we were able to achieve in such a challenging year.”

T&D

SCANIA NEW ZEALAND HAS AGAIN expanded its service dealer network, with two new workshops opening in Whangarei and Gisborne.

The Whangarei site was the previous CablePrice workshop for Northland. It will now be operated by Scania NZ and has been rebranded.

The Gisborne site is the location of the new, authorised Scania service dealer for the region – East Coast Heavy Diesel and Machinery.

Both sites offer a full suite of service, parts and afterhours support.

Scott Hale, director of East Coast Heavy Diesel and Machinery, says the company is delighted to come into the Scania stable and looks forward to maintaining the make’s high professional standards and customer-focused service.

Scania NZ managing director Mattias Lundholm assures Scania customers of a seamless transition of service as the centres come under the Scania brand: “Scania’s renowned quality customer service remains our top priority. We are very pleased to be able to extend our service offering by adding these key locations to the Scania network.”

T&D