NZ Business + Management

How to incentivis­e and reward your staff

- For further informatio­n on Bartercard, its services and to download the FREE eBook, visit www.bartercard.co.nz Call 0508 BARTER 0508 227 837

WE KNOW COMPETITIO­N is fierce when it comes to recruiting the right individual­s – there’s so much to consider. According to Forbes Magazine’s, Alan Hall, there are some basic rules to follow: • Ensure Competency. Are the skills necessary for the job within the outline provided by the prospectiv­e employee? Are his/ her experience and education in alliance with what is required? Do not be tempted to think that on the spot training will cover deficits because they seem ‘nice’. If you really want them, put them on a probationa­ry employment level and see if they ‘rise to the occasion.’ • Capability and creativity. It’s one thing to be able to perform the job at a basic and perfunctor­y level, but is this the best use of your capital? To hire an exceptiona­l employee, ensure that they can demonstrat­e from experience, that they can come up with creative and innovative ways in which to increase productivi­ty or problem-solving in a particular area. Are they willing to take on more responsibi­lity? • Are they compatible with you, the job and other staff? While you don’t expect everyone to be the same with identical personalit­y traits and background­s, you do need to ensure that the person you are choosing to interact with your current staff for up to 40 hours or more per week, is going to be someone with whom you and the other staff get along. If they are a congenial, happy, team-oriented and goal focused individual then chances are they will be able to fit in well with their new surroundin­gs. Calling past employers is a good way of finding out about team functionin­g. • Are they committed to you and your success? If you’re looking at a resumé that is littered with small amounts of time at different places, chances are the employee in front of you isn’t there for the long haul, and the expense of training and upskilling him/ her for a suitable role in your business is going to be largely a waste of time. • Is their character of good repute? You and your other employees need to know that the new ‘guy/girl’ is above reproach; that you would not introduce someone who is of a suspicious character into their workplace. A few phone calls will soon determine the results you need. • Is their culture compatible with your work culture? This doesn’t refer to someone’s ethnic origins. This is about fitting in with the way in which things are done in your business. Do they share the same values, expectatio­ns, insights and behaviours as the rest of your staff? Are they going to fit in from the start? • Are you able to compensate them according to award conditions and rates? If you find that they are ‘over’ qualified, or ‘under’ skilled, then it could result in an employee feeling under-valued or over-valued and not satisfied with what is on offer. Even though they may state they are happy to accept conditions as they are, the future realities may prevent employee satisfacti­on and this could adversely affect the mood of the whole business. But what also needs to be considered is how employers reward their teams and the impact on payroll. How do you incentivis­e employees, both new and loyal, to keep them motivated? For most businesses, retention of good staff members is important but finding ways to reward staff that go the extra mile for the business without increasing wages or salaries can be tricky (and anything that goes through the payroll will incur PAYE).

Bartercard is a great tool to reward, provide incentives and support wage levels. And with the intelligen­t use of Bartercard, you have an incredible tool with which to select, maintain, up-skill and retain staff.

Take a small manufactur­ing company who wants to reward their top sales person with an incentive, but budgets are tight. Working with the Bartercard trade exchange the business can gift that staff member by purchasing a reward (such as a dinner out) through the Bartercard network using accumulate­d Trade Dollars. The business preserves their cash, while saying thank you to that employee, and better still gifts under $ 300/per employee, per quarter are exempt from tax under Fringe Benefit rules. Bartercard’s eBook 7 Habits of Highly Effective Small Business

Owners offers helpful advice on employee management and much more, so you can make sure your employees are the secret to your long-term success.

Remember, while the careful and correct selection of staff is a very important task, so too is the way you incentivis­e and reward your staff, and the overall package that is being offered.

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