YOU SAY YOU WILL, BUT WILL YOU?
Always do what you say you will do, and take your business to a higher level of authenticity and trust.
I ’ll do that tomorrow’, ‘I’m going to do that next week’, ‘ Oh yes I’ll get round to that soon’, ‘I’ll call you next week’, ‘I’ll have that report to you by Wednesday Mr Smith’. You may say these things, but the same time that little voice is slapping you on the forehead with a wet gurnard saying ‘No, you won’t!’ Why is that? Well, in short, your internal world and external world are in conflict. There. Easy. Well, actually, not that easy. Let me explain.
FALLIBILITY, NO ONE IS IMMUNE
We are all fallible, all of us, to this conflict. Even those you may hold in the highest regard have it. But why say something and not do it? It makes no sense. No sense for building trust. No sense for building credibility. Just no sense at all. It’s bonkers. Worse still it can be quite destructive in relationships – any relationship. So why is there an epidemic?
This article is primarily about one thing. Being honest and authentic. First with yourself, then with others around you, irrespective of the consequences. NZB SEPTEMBER 2016
So why do people say that they will then don’t? Well here are some explanations or excuses, depending on which way you look at it: • Rejection avoidance. • Truth avoidance. • Not wanting to ‘let people down’. • Believing ‘I’m best off telling them what they want to hear’. • Believing ‘ Ah they won’t remember I said I would’ (NEWSFLASH:
they will!). • They have always done it, so it is a (disastrous) behavioral norm
When you don’t follow through it is like another drip of battery acid on the trust equation (Trust = Credibility + Reliability + Consistency/ Self Orientation). And there are some folk out there who give you one shot. I mean who can trust folk who don’t follow through? Exactly.
SO WHY WOULD YOU CONSCIOUSLY CHOOSE THIS POSITION?
“I’ll ring you”. Ever find yourself watching the words come out your mouth when knowing full well you won’t. Like after that first date that
ALWAYS DO WHAT YOU SAY YOU WILL DO. BY DOING SO YOU’LL TAKE YOUR BUSINESS TO A HIGHER LEVEL OF AUTHENTICITY AND TRUST, SAYS CHRIS TAYLOR.