FULL COVERAGE

DETAILING WHAT TO DO AFTER AN ACCIDENT AND THE DEFINITIONS OF IMPORTANT INSURANCE TERMS WITH NAC INSURANCE

WHAT TO DO IF YOU HAVE AN ACCIDENT

Being involved in an accident, whether it’s a small scrape to the bumper or a more serious impact, is generally the last thing anyone wants to experience. But, unfortunately, it does happen, and that’s exactly why we have insurance! If you are an affected party in an accident, there are a few crucial steps you need to remember to help make the claim process as smooth as possible.

If anything happens that could result in a claim under your insurance policy, you must:

do what you can to take care of the car and prevent any further loss or liability inform your insurance company as soon as possible notify the police as soon as possible if you think that the incident was caused by a criminal act allow your insurance company to examine the car before any permanent repairs are started not destroy or dispose of anything that is, or could be, part of a claim as soon as possible, send your insurance company anything you receive from anyone about a claim or possible claim against you give your insurance company any information or help requested consent to your personal information in connection with your claim being disclosed to the insurance company and transferred to the Insurance Claims Register tell the insurance company immediately if you or anyone else entitled to cover under this policy is charged with any offence in connection with the use of the car or a vehicle that resulted in loss of property or bodily injury to another person.

When you need to make a claim, your insurance company will be there to help you. For NAC Insurance, go to nac.co.nz/claims or call 0800 501 508 and select the ‘Claims’ option.