Otago Daily Times

To be precise

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If you were not doing this job, what would you be doing?

Police officer.

What did you want to be when you were 10?

A showjumpin­g Olympian.

What should 10yearolds aspire to today?

Focusing on the basics: being decent human beings with good communicat­ion skills and manners.

Name one thing you would change about your job.

Less administra­tive work.

Do you get weekends and public holidays off?

Yes.

QWhat’s something people generally don’t know about the job? We’re not always confined to the office. We have the ability to go out into the community and positively engage with our clients, employers and health providers.

QWhat are the highs of the job? Being able to provide support and assistance to people at their time of need — whether this be supporting a young person in getting back to work or helping an older person return to independen­ce in their home — is important to me.

It is very satisfying when you’re able to see a client progress through their rehabilita­tion and know you have played a key part in that. I’m proud to work for ACC and I always feel valued for the work I do.

Another major satisfacti­on in my role is getting positive feedback from clients when I’ve helped them back to independen­ce. I really appreciate it.

QWhat are the lows of the job? When you work really hard to achieve an outcome and, for whatever reason, you haven’t managed to achieve the outcome you would have liked for the client.

QWhat’s the strangest thing you’ve had to do? That’s a hard one!

QWhat is the salary? Case managers’ salaries start at $62,000.

QWhere will you be 10 years from now? Difficult to answer. If I win Lotto, somewhere warm owning a couple of handy horses like Winx would keep me pretty happy! However, the realistic answer, given the way ACC is transformi­ng and shaping, my future here is continuing to look like somewhere I would like to be. Perhaps slightly fewer hours so I can spend more time with my family.

 ?? PHOTO PETER MCINTOSH ?? ACC case officer Alicia Campbell.
PHOTO PETER MCINTOSH ACC case officer Alicia Campbell.

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