Otago Daily Times

Unwanted products

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Wellington: One in five bank customers have been offered financial products they did not need, according to Consumer NZ’s latest banking survey.

The most common products promoted included increases in credit card limits, life insurance and personal loans.

Consumer NZ said the majority of people offered the products did not think it was a good option or suited their needs.

The annual survey also found 16% had felt pressured by bank staff into buying a financial product they did not need. — RNZ

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