Residents' feedback of Council services to be canvassed

South Taranaki residents have the opportunity to give feedback on the performance of Council during the annual Resident Sa�sfac�on Survey which is underway at the moment.

The telephone survey will be conducted by independent research company, Research First, on behalf of Council and will run for around three weeks as well as an online survey available on the Council’s website www.southtaranaki.com.

Council’s Corporate Services Group Manager, Marianne Archibald, says residents will be called at random on weekdays between 3pm and 8.30pm, and between 10am and 5pm on weekends.

“The survey gives residents a chance to tell Council what they think about a wide range of Council services and ac�vi�es,” says Ms Archibald. “Residents will be able to rate Council services such as libraries, roads, parks and playgrounds, public toilets, rubbish and recycling collec�on to name a few. They’ll also have the opportunity to rate the overall performance of the Council,” she says.

“I encourage people to par�cipate in the survey if contacted, as the results play a valuable role in Council’s planning for the future and it lets us know where we’re performing well and where we need to do be�er.”

The survey seeks to achieve a representa�ve cross-sec�on of residents across townships and rural areas of the istrict and across various age groups and gender.

The survey is expected to take around 15-20 minutes to complete and results should be available in April.

If you have any ques�ons regarding the research, please contact Adelaine Hansson at Research First on 027 305 4712.