The New Zealand Herald

Go home, stay home — remote work gains pace

- Lex comment Lex is a premium daily commentary service from the Financial Times

The forced experiment of decentrali­sed work is starting to look more permanent. After two months of lockdown, Shopify, Twitter, Square and Facebook are telling their workers that some need never come into the office again. Where tech leads other industries will follow.

Employees like working from home. A study by Stanford University in 2017 found the average worker was willing to accept 8 per cent less pay for the option.

If workers move away from expensive cities, staff costs will fall further. According to research by Joe Hadzima, senior lecturer at the MIT Sloan School of Management, an employee typically costs 1.25 to 1.4 times their salary once employment taxes and benefits are factored in. The average will drop if employees move to states with lower workers’ compensati­on and state taxes. Localised pay policies will cut costs still further. Facebook’s US$250,000 ($407,000) median employee salary is linked to the high cost of living in the Bay Area, where a one-bedroom flat costs US$4000 a month to rent. If more jobs go overseas, wages will be pushed down further still.

Large, mature businesses even more driven by cost savings than fastgrowin­g tech companies will find the promise of such cuts alluring. Many employees will also be happy to leave behind noisy open-plan offices, lengthy commutes and expensive property prices. So why has it not happened already? According to US Census Bureau data, just 5 per cent of US workers work from home fulltime. The hold-up appears to come from middle-ranking executives — the group that has benefited most from the existing structure of the company they work for. Executives may relish the idea of working in shorts but will be loath to give up the opportunit­y to network in person with their boss.

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