Big day goes off track

On Saturday, Auckland Transport held an open day to show off its new railway station at Puhinui. However, the gloss was somewhat taken off when it was discovered the eastern entrance was blocked off. No warning of this was made in the propaganda advertising this occasion. The first indication was the lone and embarrassed security guard profusely apologising and redirecting visitors to the other side of the station. This involved a circuitous route-march of close to 1km, there and back. No fun for the hordes of families with young children and pushchairs on a cold winter day. Nor for old-timers like myself. Is this stuff-up another symbol of the indifference, highhandedness and aloofness with which Auckland Transport treats its patrons?

Nigel Shaw, Clover Park.