The New Zealand Herald

Menulog off the menu in NZ

- Cameron Smith

Online food delivery platform Menulog will discontinu­e its New Zealand operations in May.

Parent company Just Eat Takeaway confirmed the decision yesterday, saying: “New Zealand represents a small part of the Just Eat Takeaway.com business and its size is insufficie­nt to maintain a healthy business in this market.”

Its website and app will no longer work from May 16.

“This reflects the business’ commitment to drive efficienci­es and focus on building strong and sustainabl­y profitable positions,” a company statement said.

“We will provide full support to the very limited number of employees directly impacted by this decision.”

After questions from the Herald, a Menulog spokespers­on said couriers, who are selfemploy­ed independen­t contractor­s in New Zealand, who had completed a delivery in the past three months would be eligible for a four-week payment.

Customers with unused vouchers would be able to use them or have them reimbursed during the transition period.

Menulog has been in New Zealand since 2012, having first launched in Australia in 2006.

The food delivery market has become increasing­ly crowded with companies such as Uber Eats, DoorDash and Delivereas­y all competing.

The Amsterdam head quartered Just Eat Takeaway is one of the world’s leading online food delivery companies, operating in 20 countries, mostly European, and in the United States.

Last week the Herald reported that rideshare company Ola was leaving New Zealand, as well as Australia and the United Kingdom. Ola ceased operations last Friday after 51⁄2 years here.

People could still access account informatio­n and raise any queries with the Ola customer care team until May 11.

Ola said it saw “immense” opportunit­y to expand in India, where it is headquarte­red.

 ?? ?? Online food delivery platform Menulog has operated in New Zealand since 2012.
Online food delivery platform Menulog has operated in New Zealand since 2012.

Newspapers in English

Newspapers from New Zealand