Strategies to welcome migrants into the firm
Ask the expert
Q: The Government has tightened its immigration policy and criteria recently, but continues to encourage industries that will require more skilled immigration. There is a dire need to integrate these migrants so that New Zealand does not become a pocket of different cultures not bound together by the Kiwi ara o te ora (way of life). So what can New Zealand businesses do to welcome migrants and help them integrate? A: Few countries place ‘fairness’ as a core value over focus on individual benefit. And even fewer place ‘group betterment’ over individual growth and success.
New Zealand is one of those few countries. Many nations proclaim to have work-life balance but few have been successful like New Zealand.
This work-life balance makes it important for Kiwi businesses to be efficient in the way they function and this in turn affects their work culture.
My observation is that Kiwis in general tend to be practical, objective and down to earth.
So businesses that hire migrants without New Zealand experience must communicate these Kiwi values and traits, not assume that the new staff would understand all aspects of the work culture from the get-go.
A migrant who has spent enough time in New Zealand to understand the nuances of doing business here would make a good coach or mentor.
Ideally, this coach would assist with professional skills, leadership skills, and life skills.
This holistic approach requires an understanding of the new staff member’s value system and his or her aspirational values.
I also recommend a buddy programme, to introduce new employees to local events, the DIY culture, outdoor activities, nature walks and more. In turn, the buddies get a better sense of international cultures and working styles.
It is a win-win for everyone, especially in this growing global economy.
An experience at a marae is also highly recommended to help migrants get a better feel for Maori culture.
True integration is possible only if we can inculcate the ability to accept differences in others.
They may be differences in temperament, working styles, behaviour, habit, etiquette or more and this acceptance applies to both parties, locals and migrants.
An interesting observation I have made is that people who truly accept themselves, their fears and insecurities are able to accept others easier.
Many times, we are unable to accept, or dislike those who project the same fears and insecurities that we dislike within ourselves.
Here are some additional, simple but effective ways that businesses can help integrate migrants: ❚ Encourage them to participate in team meetings and presentations. ❚ Organise social activities where migrants can mingle with their teams in informal settings. ❚ Encourage migrants to come up with ideas and thoughts for the team. ❚ Promote an inclusive tone at the top. ❚ Be aware of key festivities and celebrations across cultures. Announce them. ❚ Coach migrants to overcome communication barriers.
Ani Sengupta is an international coach, consultant and writer. He can be reached on zenanisen@gmail.com.