Bureaucratic nonsense

I became aware of the latest bureaucratic nonsense involving the Privacy Act when visiting my GP. I noticed that patient files were no longer behind the counter policed by the staff at reception. Management was required to remove the files and place them in an area away from patients evidently eager to access them.

The files were locked in a small building outside the surgery. No further security was required. Staff are forced to access patient files in any weather when the files are required for daily use. The surgery has been in existence for over 30 years and has never had any unauthorised access to the files. We await with trepidation for the burglary of the small building now housing the files.

W Wilson

Rangiora