Fired waiter says I’m French, not rude
Guillaume Rey isn’t rude. He’s just French. That’s what the server argued in a discrimination complaint against a Vancouver Milestones chain restaurant in Canada, and its parent company Cara Operations, in the wake of his firing.
While the manager maintains that Rey was popular among customers, he claimed the French server was ‘‘combative and aggressive’’ toward his coworkers.
But Rey alleges the manager’s accusations are a form of ‘‘discrimination against my culture’’, which ‘‘tends to be more direct and expressive’’, according to his complaint.
He also said he was fired because of his ‘‘direct, honest and professional personality’’, which he developed during his time in the French hospitality industry.
While Milestones and its parent company tried to get Rey’s complaint tossed out, tribunal member Devyn Cousineau denied their requestlast month and paved the way for Rey’s complaint to move forward.
Rey worked as a server at the restaurant from October 2015 to August 2016, and was often the ‘‘shift lead’’, meaning his duties sometimes involved supervising other servers, according to Cousineau’s decision.
The restaurant’s managers had on several occasions talked to Rey about how he treated his coworkers – and mentioned to him that staff members might think he was acting ‘‘aggressive’’ because of his ‘‘culture’’, according to Rey’s complaint.
Rey was ultimately fired after a confrontation. Rey, who was shift leader that day, asked one of the servers to complete a task for him. This is where the two sides’ stories diverge.
Instead of doing so, the server complained about Rey to the manager, according to Rey’s complaint. Rey believed the server’s refusal to complete the task was disrespectful and inconsiderate to the other servers. He went to the manager’s office, knocked on the door, and – when the manager opened the door – found the server inside. The server ‘‘aggressively’’ told Rey he was not going to do anything else for Rey that evening.
But according to emails submitted to the tribunal board by the manager, Rey had been ‘‘aggressively’’ checking on whether the server was doing the assigned task. The server came into the manager’s office, near tears, and said he refused to work with Rey any longer.
Then Rey came to the office and started ‘‘pushing his way in and talking over her and demanding that the server complete his duties’’, Cousineau wrote, citing the manager’s emails.
Rey was fired after the incident, in part because he was ‘‘aggressive, rude and disrespectful’’ to the manager and server, according to the complaint. During his firing, Rey told the general manager that he believed he was being terminated because of his French culture.
‘‘If Mr Rey’s evidence is believed, the general manager made comments that may be capable of proving that his culture was held against him in the assessment of his behaviour,’’ Cousineau wrote in her decision. ‘‘On the other hand, I agree with the restaurant that it is entitled to enact and enforce a workplace policy of respect, and to discipline employees whose behaviour falls short.’’
While Rey’s complaint will move forward, Rey now has to provide ample evidence of what, exactly, defines the French stereotype he claims was responsible for his termination, Cousineau wrote. ‘‘Mr Rey will have to explain what it is about his French heritage that would result in behaviour that people misinterpret as a violation of workplace standards of acceptable conduct,’’ Cousineau wrote in her decision.
A hearing on the case has not yet been scheduled. -The Washington Post