The Timaru Herald

Programme matches staff to patient demand

- Samesh Mohanlall

huge part of my healing,’’ McKenzie said.

‘‘You guys are the generation that needs to change things. If you’ve gone through what I went through, if you don’t open up and get help then you’re going to end up like I did.’’

Ken Mahon, the new South Island White Ribbon leader said the most powerful message is one delivered from the heart or a personal experience.

‘‘That’s when you see an audience connect with a story or message,’’ he said.

‘‘The #UnspokenRu­les campaign is the strongest campaign I’ve been involved in.’’

The campaign speaks out against boys being told ‘‘boys don’t cry’’, ‘‘be the man’’ and ‘‘toughen up’’, messages which White Ribbon says lead to bottled up emotions and contribute to the circle of violence.

The week-long South Island ride wraps up today in Kaikoura before riders continue in the lower half of the North Island with a final event outside Parliament on White Ribbon Day, November 25, after meeting Prince Charles and Camilla, Duchess of Cornwall.

Timaru Hospital’s implementa­tion of a programme to deliver better nursing services to patients visiting medical institutio­ns has been recognised as one of the best in the country.

Care Capacity Demand Management (CCDM) council’s implementa­tion report for July to September 2019 shows that the South Canterbury District Health Board, with a 66 per cent compliance rate, is the best small DHB in the country, sitting only behind

Bay of Plenty out of 20 DHBs on the overall standings.

‘‘What it means is that we are doing really well for a small DHB when we compare ourselves to others,’’ says SCDHB’s associate director of nursing and midwifery, Anna Wheeler.

‘‘CCDM is getting the balance right between patient demand and staff capacity which means DHBs can improve the quality of care for patients, the staff working environmen­t, and use health resources in the best possible way.’’

Wheeler said implementa­tion required leadership from governance right down to floor staff and included unions and the DHB to make the whole thing work.

‘‘It is the whole system approach and is really led by the people who are next to the patients. It is input and data that reflects the level of work required.’’

The director of patient, nursing and midwifery, Lisa Blackler, said CCDM was a new national measure to follow how DHBs were tracking their services. ‘‘It is basically for the minister of health [David Clark] to see what is happening nationally out of the NZNO (NZ Nurses Organisati­on) Meca (multi-employer collective agreement). We have a council that sits over this and that council includes myself, financials, quality plus union delegates who come to the table and represent their services and the voice of NZNO. PSA and Allied Health are represente­d as well.’’ Blackler said the programme was not perfect but assisted when the need arose to search for and deploy staff.

‘‘We are very proud of the work that we are doing. This creates a frontline safety for patients so that we can react when we need to, or deploy staff to the area of need in the moment. This obviously improves our outcomes for patients,’’ Blackler said.

 ??  ?? Lisa Blackler
Lisa Blackler
 ??  ?? Anna Wheeler
Anna Wheeler

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