Prize cor­ner

The TV Guide - - CONTENTS -

I am an older bloke, who looks for­ward to many new shows an­nounced as up­com­ing. Un­for­tu­nately, they are more and more fre­quently ad­ver­tised as be­ing screened only on the On­De­mand ser­vice. I have a small lap­top de­vice which al­lows me to email, but it is too small to watch shows on. My daugh­ter bought a huge smart TV which does the job. Be­ing im­pressed, I went to a shop and bought a 55-inch smart TV. It doesn’t get On­De­mand it seems. Can some­one please ex­plain how I can get TV On­De­mand on my flash new smart TV? It seems that the ser­vice is tak­ing over some of the bet­ter shows and I would re­ally like to see them. It’s very dif­fi­cult when you are not told how to get these shows. Can some­one teach an old bloke a bit more about the tech­nol­ogy please? I am not on my own in this and there seems to be many oth­ers like me. Glen M. (Waipu)

Mr Telly re­sponds: Thanks for your let­ter, Glen, and you are cer­tainly not alone. Un­for­tu­nately, there is not a one-fits-all so­lu­tion as there are many dif­fer­ent ways of ac­cess­ing On­De­mand depend­ing on your TV set-up. Some view­ers do it through Chrome­cast us­ing iPads, tablets, smart phones or sim­i­lar de­vices. My ad­vice to you would be to go back to the re­tailer who sold you the TV and ask them to show you the best way to ac­cess On­De­mand on your TV. If it is too com­pli­cated, and some­times it can be, a good ser­vice provider should send a tech­ni­cian out to help you.

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