Fu­ture of Waihi Post Shop un­der re­view

Waihi Leader - - News - By MELANIE CAMOIN news@wai­hileader.co.nz

Waihi’s Post Shop is un­der re­view but no de­ci­sion has been taken yet, NZ Post says.

The shop on Rose­mont Rd is un­der scru­tiny as NZ Post is looking for a lo­cal busi­ness to help de­liver postal ser­vices.

A NZ Post spokesper­son says that staff was made aware of this in Novem­ber last year but no de­ci­sion had been made yet.

“We are still work­ing through the process and no de­ci­sions have been made at this stage. We would al­ways talk to our staff first about any changes.”

While the de­ci­sion is pend­ing, the Ki­wibank ser­vice pro­vided within the store and through the ATM out­side is also un­der dis­cus­sion.

Ki­wibank says it is work­ing with NZ Post to en­sure it bal­ances the needs of the lo­cal com­mu­nity and both busi­nesses in­volved.

“We are cur­rently in con­sul­ta­tion phase where we are openly dis­cussing op­tions with staff,” a Ki­wibank spokesper­son says.

While the bank says it is com­mit­ted to pro­vid­ing a face-to­face ser­vice for cus­tomers, the grow­ing on­line mar­ket brings chal­lenges.

“We have a re­spon­si­bil­ity to New Zealan­ders to be an eco­nom­i­cally vi­able busi­ness.

“Ev­ery year more and more peo­ple are shift­ing to on­line chan­nels and we have to re­spond to this shift in demand. We are also very aware not every­one is dig­i­tally savvy and that is a chal­lenge for us all.”

How­ever NZ Post says they want to main­tain their ser­vices in town, and pro­vide the com­mu­nity with postal out­lets where peo­ple can con­tinue to send parcels, buy stamps and post let­ters.

Waihi res­i­dent Tim Mor­gan used to de­liver tele­grams 50 years ago, and says it would be sad to see the lo­cal post shop go.

“We would not like that at all. We use the post shop for their courier ser­vice, to send parcels over­seas quite a bit as it is con­ve­nient to have the store.”

Tim says he found a face-to­face cus­tomer ser­vice bet­ter.

Waihi Beach res­i­dent An­toine Spodobal­ski says he would not mind having to go to a postal out­let in­stead.

“Even if it is not a proper post shop, postal ser­vices de­liv­ered from the out­let at Waihi Beach Four Square for in­stance, of­fer the same ser­vice.

“In Welling­ton, I went to a postal ser­vice lo­cated in a dairy in­stead.”

As for bank­ing, An­toine says the ma­jor­ity of his bank­ing is done on­line.

“All the enquiries can be dealt with on­line nowa­days,” he says.

Ki­wibank says it is too early to spec­u­late on the fu­ture of the lo­cal post and bank­ing ser­vice at this stage.

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