Future of Waihi Post Shop under review
Waihi’s Post Shop is under review but no decision has been taken yet, NZ Post says.
The shop on Rosemont Rd is under scrutiny as NZ Post is looking for a local business to help deliver postal services.
A NZ Post spokesperson says that staff was made aware of this in November last year but no decision had been made yet.
“We are still working through the process and no decisions have been made at this stage. We would always talk to our staff first about any changes.”
While the decision is pending, the Kiwibank service provided within the store and through the ATM outside is also under discussion.
Kiwibank says it is working with NZ Post to ensure it balances the needs of the local community and both businesses involved.
“We are currently in consultation phase where we are openly discussing options with staff,” a Kiwibank spokesperson says.
While the bank says it is committed to providing a face-toface service for customers, the growing online market brings challenges.
“We have a responsibility to New Zealanders to be an economically viable business.
“Every year more and more people are shifting to online channels and we have to respond to this shift in demand. We are also very aware not everyone is digitally savvy and that is a challenge for us all.”
However NZ Post says they want to maintain their services in town, and provide the community with postal outlets where people can continue to send parcels, buy stamps and post letters.
Waihi resident Tim Morgan used to deliver telegrams 50 years ago, and says it would be sad to see the local post shop go.
“We would not like that at all. We use the post shop for their courier service, to send parcels overseas quite a bit as it is convenient to have the store.”
Tim says he found a face-toface customer service better.
Waihi Beach resident Antoine Spodobalski says he would not mind having to go to a postal outlet instead.
“Even if it is not a proper post shop, postal services delivered from the outlet at Waihi Beach Four Square for instance, offer the same service.
“In Wellington, I went to a postal service located in a dairy instead.”
As for banking, Antoine says the majority of his banking is done online.
“All the enquiries can be dealt with online nowadays,” he says.
Kiwibank says it is too early to speculate on the future of the local post and banking service at this stage.