Need versus want

John Roughan and Wayne Brown (Weekend Herald, November 5) are both wrong when they say the job of AT is to give people what they want. People want to step out of their front door into a car and drive to the workplace, shop or theatre and park nearby. But this is just not always possible.

What people will accept is reliable, clean, public transport that takes them where they want to go in a reasonable time frame. Then the roads will be available for deliveries and unavoidable car trips. That is the challenge for AT.

Bob van Ruyssevelt, Glendene.