Council services under Alert Level 2

Whanganui District Council has resumed many of its services following the move to COVID-19 Alert Level 2 last week. Systems have been put in place to ensure the safety of our customers and staff in this alert level. For more information on Council facilities and services during the current COVID-19 situation, please visit: www.whanganui.govt.nz/covid-19

Council Customer Services

Council Customer Services at 101 Guyton Street is open to the public from 8.30am-5.00pm, Monday to Friday. Upon entry to the building visitors are required to sanitise their hands and provide their contact details to the staff member at the sign-in desk. To maintain social distancing, there is a limit on the number of visitors and it may be necessary to wait before entering the Customer Services area.

Entry is allowed only to those visiting Customer Services for a particular purpose such as paying a bill or for a prearranged meeting with a staff member. General enquiries are being dealt with by the staff member at the sign-in desk. Appointments can be made by calling the Council on (06) 349 0001 or at the sign-in desk.

Parks and playgrounds

All Council playgrounds, parks and sportsgrounds are now open, along with public toilets at these facilities.

The Council has taken the extra precaution of cleaning some playground equipment that hasn’t been exposed to the weather during Alert Levels 3 and 4. The Winter Gardens at Rotokawau Virginia Lake and the conservatories at Bason Botanic Gardens are also now open.

Please exercise safe social distancing of two metres and hygiene practices at all times if you are visiting playgrounds, parks and sportsgrounds. All Council public toilets have now also re-opened with an increased cleaning schedule.