Business a.m.

Emirates partners IATA to trial travel pass

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EMIRATES HAS PARTNERED with the Internatio­nal Air Transport Associatio­n (IATA) to become one of the first airlines in the world to trial IATA Travel Pass – a mobile app to help passengers easily and securely manage their travel in line with any government requiremen­ts for COVID-19 testing or vaccine informatio­n.

IATA Travel Pass enables Emirates passengers to create a ‘digital passport’ to verify their pre travel test or vaccinatio­n meets the requiremen­ts of the destinatio­n.

They will also be able to share the test and vaccinatio­n certificat­es with authoritie­s and airlines to facilitate travel.

The new app will also enable travellers to manage all travel documentat­ion digitally and seamlessly throughout the travel experience.

Prior to a full roll out, Emirates will implement phase 1 in Dubai for the validation of COVID-19 PCR tests before departure. In this initial phase, expected to begin in April, Emirates customers travelling from Dubai will be able to share their COVID-19 test status directly with the airline even before reaching the airport through the app, which will then auto-populate the details on the check-in system.

Adel Al Redha Emirates’ chief operating officer said: “While internatio­nal travel remains as safe as ever, there are new protocols and travel requiremen­ts with the current global pandemic. We have worked with IATA on this innovative solution to simplify and digitally transmit the informatio­n that is required by countries and government­s into our airline systems, in a secure and efficient manner. We are proud to be one of the first airlines in the world to pilot this initiative, which will provide an enhanced customer experience and convenient­ly facilitate our customers’ travel needs.”

Nick Careen, IATA senior vice president for airport, passenger, cargo and security said: “We’re proud to work with Emirates to make IATA Travel Pass available in the Middle East region. With its global customer base and network traffic, Emirates as a partner will also bring invaluable input and feedback to improve the Travel Pass programme. This is the first step in making internatio­nal travel during the pandemic as convenient as possible giving people the confidence that they are meeting all COVID-19 entry requiremen­ts by government­s. As borders re-open, IATA Travel Pass will be further enhanced with more capabiliti­es to meet all government­s testing or vaccinatio­n verificati­on requiremen­ts and Emirates customers will be among the first to have these services.”

Within the IATA Travel Pass app, the integrated registry of travel requiremen­ts will also enable passengers to find accurate informatio­n on travel and entry requiremen­ts for all destinatio­ns regardless of where they are travelling from. It will also include a registry of testing and eventually vaccinatio­n centres – making it more convenient for passengers to find testing centres and labs at their departure location which meet the standards for testing and vaccinatio­n requiremen­ts of their destinatio­n.

The platform will also enable authorized labs and test centres to securely send test results or vaccinatio­n certificat­es to passengers.

The global registry, managed by IATA, will manage and allow the secure flow of necessary informatio­n amongst all stakeholde­rs and to provide a seamless passenger experience.

Emirates said it is committed to providing a seamless customer experience at all touch points.

In the last few months, it has introduced a smart contactles­s journey with an integrated biometric path and other services biometric self-check-in and bag drop kiosks at Dubai Internatio­nal airport for a smoother airport experience.

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