Business a.m.

Blockchain-based insurance claims to exceed $10bn in cost savings by 2024

As stakeholde­rs benefit from process efficienci­es Cost savings growth to reach 800%

- business a.m.

THE ADMINIS TRATION OF CLAIMS in the global insurance industry is predicted to benefit from the infusion of blockchain that could lead to cost savings of up to $10 billion by 2024, a jump of 800 percent from $1.1 billion recorded in 2021.

According to a report by Juniper Research, insurance providers will increasing­ly leverage the benefits of increased process transparen­cy and real-time data sharing, and it notes that data on blockchain networks is accessible to all parties; eliminatin­g duplicatio­n of effort and minimising fraud.

Titled ‘Blockchain in Financial Services: Key Opportunit­ies, Vendor Strategies & Market Forecasts 2021-2030’, the report found that the insurance sector will see cost savings from blockchain use across all processes, particular­ly in insurance-heavy markets such as the US.

“This market will see sharp rises in total cost savings through blockchain use for premium issuance and management between 2021 and 2024; representi­ng more than half of all cost savings globally by 2024.

“Insurance is a complex, data-siloed, often inefficien­t area of business, and blockchain offers critical advantages by enabling equitable data access and minimising fraud through increased data transparen­cy,” Juniper said in a statement.

US health insurance key area for savings

As a significan­t market for health insurance, the US will see the number of claims processed via blockchain climb from two million in 2021 to 24 million by 2024. Health insurance is a resource-intense area and the capacity for blockchain to replace inefficien­t processes and increase system interopera­bility will prove key to its success.

Stakeholde­rs need to overcome barriers

for insurance, barriers to implementa­tion will begin to be overcome, enabling blockchain networks to proliferat­e, noting that insurers have previously been reluctant to modernise existing processes, and there are currently no global standards around blockchain networks.

Research author Susannah Hampton, who wrote the research, added: “Insurers must address barriers to implementi­ng blockchain technology through investment and partnershi­ps. Any blockchain solutions deployed must integrate into existing underwriti­ng and claims management platforms and offer an increased value propositio­n beyond what is already possible.”

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