Business Day (Nigeria)

World’s first branded ride-hailing initiative debuts in Nigeria

- ENDURANCE OKAFOR

Charting a new course for local drivers on ride-hailing app services in the Nigerian market, Sterling Bank plc used their cabs as out-ofhome media to announce its refreshed brand identity in the Nigerian market.

First of its kind anywhere in the world, the initiative opens a new stream of income for drivers on Uber and Taxify platforms in Africa’s largest and fiercely competitiv­e market.

Applauding the move, regular Taxify rider, Adeola Adejokun said “I woke up to the sight of saloon cars on the mainland wearing Sterling Bank’s new logo. It did not click until I requested a ride and one wearing the proud colours of Sterling showed. Behind the wheels was an elated driver full of praise for Sterling Bank for improving his bank account balance at the point in time when his rent was due, in addition to his children’s school fees. The driver declared that he would not have risked the desert route to Europe if the type of opportunit­ies being created by Uber, Taxify and Sterling Bank were available some 10 years ago.”

Adejokun added that the bank’s decision to partner with local drivers is commendabl­e because it delivers direct economic benefit to a striving socio-economic class.

On his part, Brand Analyst, Adewale Okoya, said, “We should watch out for Sterling, the bank is onto something. It is one of the few brands that is true to its ethos of enriching lives. There is no better testament to this than its array of market disruptive offerings introduced in the last few months that is changing the way people invest in treasury bills, secure consumer loans and pay transport fares.

“I am particular­ly delighted by the new income stream created for drivers at Taxify and Uber by this unconventi­onal bank. It is direct economic empowermen­t of individual­s who are striving to make ends meet. At least these drivers have a reason to smile this January.”

Okoya noted that the numbers will continue to add up for Sterling in terms of profitabil­ity given its strategic approach to brand communicat­ion, especially its clinically executed rebranding exercise. “Departing from the norm, Sterling effectivel­y deployed taxi advertisin­g, a premium out-of-home advertisin­g format, to present its refreshed brand to Nigerians.

“The bank’s new corporate logo has become easily recognizab­le in just a few days because it has been taken round the entire Lagos metropolis by corporate taxis. I have sighted the logos on corporate taxis at the hottest spots in town such as commercial areas, airports, hotels, nightclubs, worship centres and the city centre.”

Apart from enjoying recall by reaching a concentrat­ed and varied audience in the busiest parts of Lagos on a daily basis, Sterling’s brand refresh also plucked the heartstrin­gs of digital natives in Nigeria and the Diaspora. The bank has been the subject of positive trending conversati­ons online for days. Industry watchers have been applauding Sterling in the last 12 months for delivering high impact campaigns at the bestcost possible.

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