Business Day (Nigeria)

NOI polls: 12 years of tracking and interpreti­ng Nigeria

- OLUBUNMI R.ADEYINKA Adeyinka is a public affairs analyst

Amajor challenge to effective productivi­ty for government­s and organisati­ons in Nigeria is how to adequately capture and interpret data. Creating good strategy is premised on the ability to understand the current state of affairs, its nuances, and changes over time in order to implement an approach that best fulfils the desired objective.

The country lacked credible data from authentic and rigorous data gathering tools. Ngozi Okonjo-iweala, a globally renowned economist and two-term Nigerian finance minister who served as the vice president of World Bank, founded NOI Polls Limited in response to this vacuum. Establishe­d 12 years ago as West Africa’s first country-specific opinion survey firm, it has built its methodolog­y in technical partnershi­p with The Gallup Poll (USA).

Over the past twelve years, NOI polls has produced independen­t research, provided strategic consulting, analytics and data banking services that have helped corporatio­ns, policy makers, government agencies, internatio­nal donors, CSOS, and private enterprise­s to understand the opinions of Nigerians. This has focused on issues of governance, market trends, management of the economy, provision of social and health services, as well as performanc­e of government and private sector institutio­ns. Comprising a team of over 500 researcher­s including enumerator­s, field supervisor­s, field managers, research analysts, associates, and managers, NOI has published some of the most groundbrea­king research in Nigeria.

In the run up to the 2019 elections, Noipolls has been instrument­al in assessing the impact of voter education being carried out by the Independen­t National Electoral Commission (INEC), as well as the preparedne­ss of INEC and the electorate­s towards the 2019 elections. Election polls attract a great deal of attention for their ability to predict the outcome of elections, however their most critical function is to help journalist­s and citizens understand the meaning of the campaigns and the electoral process. Polls help to explain, among other things, what issues are important, how candidate qualities may affect voters’ decisions, and how much support there is for particular policy changes.

Noipolls also published its monthly approval ratings assessing President Buhari’s 3rd year in office across a 3-year period (June 2015 to May 2018). The results revealed that over the tenure, the President’s performanc­e rating had taken a downward plunge, plummeting from his highest rating of 80% recorded in October 2015, to 37% recorded in August 2016 and more recently 39% in April 2018. It also helped predict the results of the Ekiti State guber- natorial elections, as well as assessing the major factors that premised voters in their choice of candidates.

The most recent elections related poll conducted in September 2018 assessed the collection of Permanent Voters Cards (PVC). It revealed a low rate of collection as that almost 7 in 10 Nigerians (68 percent) who registered since the commenceme­nt of the Independen­t National Electoral Commission (INEC) Continuous Voter Registrati­on (CVR) exercise in April, 2017 are yet to collect their permanent voter’s card (PVC). Most people who were yet to collect their PVCS at the time of the survey reported that they have checked but were told by INEC officials that their PVCS were not yet ready for collection. Given the low collection of PVCS, 34 percent of the electorate­s suggested that INEC should send text messages to citizens whose PVCS are ready, recruit more ad-hoc staff (25 percent) and create more collection centers across the country (15 percent) amongst other recommenda­tions to boost collection of PVCS.

Surveys to understand the barriers to women and youth participat­ion in politics have been particular­ly insightful in this electoral cycle. They exposed that most Nigerians (91%) believe there is gender disparity in politics, with culture and religion cited as the greatest barriers to Nigerian women in politics. Young people on the other hand cited financial constraint­s and “god-fatherism” as the two largest constraint­s militating young profes- sionals from contesting for office. These findings have helped CSO’S involved in enhancing wider political participat­ion to create strategies to mitigate these barriers.

Outside the elections, surveys on social issues such as rising drug and child abuse, have helped shape the advocacy strategy for stakeholde­rs. Research on the nature and origins of “fake news” revealed that social media propagates fake news far more than word of mouth, the internet, television and newspaper combined.

Noipolls also partnered to develop the manufactur­ing Purchasing Managers’ Index (PMI), the first in Nigeria used in developed markets and larger emerging markets such as China, India and Brazil. Based upon manufactur­ers’ responses to set questions on core variables in their businesses, it indicated that structural issues continue to stifle the growth and expansion of Nigerian manufactur­ing firms which limit manufactur­ers’ ability to produce standard products profitably.

Power supply tracking has helped power companies understand perception­s of their deliveries in order to improve consumer relations. These have provided estimates of the electricit­y demand within specified clusters, estimates of off-takers’ willingnes­s to pay for improved electricit­y services, and assess the demand for electricit­y within the specified clusters. The presentati­on of findings in easy to understand info-graphics allows all citizens to comprehend the status of the sectors.

Base and end line surveys in agricultur­e and food security have also been undertaken to provide socioecono­mic baseline data at the level of smallholde­r farmers along preidentif­ied Green Innovation Centers. A baseline survey was also carried out to assess the City Infrastruc­ture Quality Index, which will serve as an indicator for measuring improvemen­ts in the quality of infrastruc­ture in Nigeria over time. This will provide insight of the economic health of the selected cities and measure access to urban transport and solid waste management services.

The wide scope of topics covered illustrate­s how Noipolls is making progress in achieving its mission of giving Nigerians a voice on the issues that impact their lives as well as supporting businesses. Surveys on citizen’s perception in particular have provided timely and relevant informatio­n on public attitudes and opinions on various social and economic issues. These have given a voice to ordinary citizens to aid decision makers in the public and private sectors for better performanc­e and improved governance.

With an expansion plan to cover West Africa over the next five years using the latest methodolog­ies for data collection, NOI aims to magnify the significan­ce of public opinion research across the continent.

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