STACO partners Paystack to enhance consumer experience
Underwriting firm, STACO Insurance Plc, a licensed general insurance special risks insurer in her quest to continuously delight her numerous customers and make payment for business transaction easier has embarked on a strategic partnership with Paystack, an online payment hightech company. Paystack is a technology outfit solving payment problem for ambitious business ventures with a mission to help business become more profitable while making it easy for business to accept secure payments from multiple online channels.
The strategic alliance with Paystack will enable STACO Insurance numerous customers to transact business and pay for insurance premium at the comfort of their homes and offices. This
is a testament to STACO’S strategic objectives of adding real value to customers’ needs particularly in the area of payment and extending the penetration of insurance services so as to enhance the fulfilment of the of the company’s vision of providing a world class insurance.
Recall that STACO Insurance has already secured the approval of National Insurance Commission (NAICOM) to deploy e-platform portal for the purchase of third party Motor and Personal Protection Plan (PPP) Insurance policies. The new e-platform portal is a web based transactions solution; it operates twenty-four hours round the clock payment system and utilizing an automated insurance online real time service technology platform. The portal enables ease of business transaction, offers convenience, speed and seamless method of payment of premium by the company’s clients especially for third party motor insurance, personal protection plan and other Insurance products. The solution has the feature of issuing digitalized receipts for payments without exposing the customers to cyber risks.
The introduction of the transaction and e-payment platform into the Nigerian Insurance market is in line with the company’s commitment to boost exceptional customer experience and reduce turnaround time for customer service delivery, while responding to the technological needs of the sector. It is hoped that the system will create loyalty from existing customers, attracts additional clients to the company as purchase of insurance policies would become easier.