Despite COVID-19, MOJEC installs over 32,000 meters in August

Leading meter asset provider, MOJEC Meter Assets Management Company (M3AC), a subsidiary of MOJEC International Limited has so far been able to the install over 32,000 prepaid meters in August 2020, despite the restrictions necessitated by the Coronavirus (COVID-19 pandemic).

The company has also announced the opening of a reconciliation platform to prevent delays in the meter acquisition process. The reconciliation platform has been provided in response to delays experienced by customers in the installation of meters due to incorrect details provided during payment. The web platform has been developed to solve two major challenges – provision of wrong

Application Reference Number (ARN)/MAP Number and incorrect contact details when registering for Meter allocation.

Customers who may have entered a wrong ARN/MAP Number or no ARN/MAP Number can now update their profile by simply visiting www.reconcile.mojec.com. The platform also allows customers who have been surveyed to generate their payment advice at www. retrieve.mojec.com.

Speaking about this development Chantelle Abdul, managing director, MOJEC Holdings Company said, “Our commitment to bridging the metering gap has remained unwavering even in the face of the COVID-19 pandemic and its attendant restrictions. Our team has doubled up on its efforts to provide innovative solutions that will further simplify the metering process and ensure constant delivery of superior service. This platform will, therefore, ensure that all outstanding processes resulting from incorrect information are resolved speedily and that there are no further delays to customers who have requested meters.”

In fulfilling completed orders for meters, Chantelle Abdul noted that “Despite the COVID-19 pandemic and its unintended consequences, the team at MOJEC and our execution partners have been able to successfully install over 32,000 meters in the month of August alone. This is indeed a milestone for us. I must state that I am pleased with the outstanding job the team at MOJEC has done in recent months. The display of hard work, efficiency, and dedication to ensure Nigerians are metered are indeed noteworthy.”