Business Day (Nigeria)

How MARK Model is helping organisati­ons, individual­s achieve effectiven­ess, success

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Rajiv Sharma is a Neuro Linguistic Programmin­g (NLP) Global Guru, and creator of the MARK Model—a framework for effectiven­ess and success. In the last 30 years, Sharma has trained over 500,000 people in many countries. In this interview with Businessda­y, he shares his thoughts on how people and companies can evolve after the disruption caused by the pandemic. MARK Model can be applied to any field, be it Business, Sales, Leadership, Coaching, and Mentoring or Your Personal Life. Excerpt:

What impact has COVID Created on the lives of individual­s and the business environmen­t? How can we recover from this impact? A lot has already been written and said about what has happened during the pandemic. It has created a massive disruption in the way we live and has affected everyone, right from schoolgoin­g children to the leaders of the companies and countries.

We can’t change the past, what has already happened, but the best way to respond to these post-pandemic situations is by being mindful. Conduct for the wellbeing and safety of yourself as well as others. What we can do about it is within our control, and this choice will make the difference.

Everything begins in our mind, so the first step is to create encouragin­g thoughts about your health and fitness. Your body is the number one asset of your life. So the first responsibi­lity is towards yourself. Imagine abundance in all aspects of your life, be it physical and emotional health.

Business leaders need to work with a new mindset to create value for their clients and society at large. The responsibi­lity lies with the leadership and management team to develop their people to address challenges and see it as an opportunit­y. Organizati­ons need new strategies to move their business forward.

But nothing happens if we just keep thinking. Ideas, how powerful they may be, don’t take us anywhere if we don’t act on it.

You need to be aware of how to translate your mindsets into actions. Failure to turn your ideas into action is the primary problem people face.

So all individual­s and business organizati­ons have to work on converting their mindsets into actions. Turn your strategies into actionable items, and then make sure you do it.

Taking actions (consistent actions) is the most challengin­g part of your journey to effectiven­ess and success. To organize your journey of life and make it more systematic, you can use the ‘MARK Model.’

What is MARK Model, and how

does it solve the problem created by disruption?

MARK stands for Mindset, Action, Repetition, and Knowledge.

‘MARK Model’ is a performanc­e framework that gives you a map to create a new mindset, translate your mindset to actions, repeat your actions to create new habits. These habits lead you to mastery level, and you innovate new Knowledge.

Now think of everything happening in your organizati­on and your life. Isn’t it based on how you think, the actions you take, habits you form, and the knowledge you apply and evolve?

You will find that your success in your personal or profession­al life all moves around MARK. Whether you like it or not, you are using all these four components (Mindset, Action, Reception, and Knowledge) in an isolated manner.

A lot of studies have been done on these aspects disjointly. It’s like having an old-style standalone phone, a different camera, and a sperate

internet device. MARK Model is like a smart device, where you have all the components of success and effectiven­ess in one place.

The power of the MARK Model framework lies in the process that connects your mindsets to actions and enables you to turn your actions into habits by NLP tools and techniques. There are steps to follow, and you will get excellent results.

Organizati­ons build high-performanc­e individual­s and teams. Teams learn to execute more promptly, make better decisions, resolve more complicate­d problems, and MARK helps to enhance creativity and innovation.

Using MARK Model, it’s practical to achieve your goals, whether you are an individual, a company, or a country.

Why most people find it very difficult to achieve their goals and desires?

Good point. To answer your question, let’s understand how the conscious mind and the subconscio­us mind function. Our conscious mind is the ‘aware mind’ and lives in the present. When I ask you to make a list of your goals or craft the strategy for your organizati­on, you plan it with your conscious mind. You are writing all your goals and objectives with the ‘aware mind’ what you want to achieve in the years to come.

When you are done writing goals and strategies, you return to your daily schedule. You live 80 percent to 90 percent of the day (I mean your schedule) on autopilot mode with the stored programs in your mind. These programs are stored in your subconscio­us mind. And you picked these programs from your family and your environmen­t. You got programmed, and the foundation­al programmin­g was done when you were growing from the age of 0 to 7.

I have seen people find it very difficult to achieve their goals if the programs stored in the subconscio­us mind are not designed for their desires and goals stored in your conscious mind.

You can achieve your goals when your subconscio­us mind is aligned with your conscious mind. No target is going to be difficult when you program your subconscio­us mind to achieve your goals. With Mark Model, you get techniques to reprogram your subconscio­us mind.

How can corporates make use of this MARK methodolog­y?

It’s precisely the way you apply MARK for individual­s. The responsibi­lity of transformi­ng a company begins with the leadership and team management. And the success of every organizati­on lies in developing their people and teams. It’s more critical after this pandemic because the business environmen­t has changed, and people need a new mindset, new actions to create new habits.

Both time and space have changed for business operations, and organizati­ons need to align their people to meet sales and business targets.

Companies can incorporat­e the ‘MARK Model’ framework in all learning interventi­ons so that whatever you train your people on translates into actions and becomes their behavior. We are already consulting for many organizati­ons across the world.

Thousands of people in various companies have been trained on MARK Model, and they have consistent­ly been getting results. If these people can achieve their targets, so can you by using MARK Model in your learning and developmen­t programs.

There are 6 to 8 steps under each category (Mindset, Action, Repetition, and Knowledge). These steps enable people to evolve Growth Mindset, Tranlstae Mindset into Actions, Create Habits to achieve Department­al Targets. Teams will help in innovating the organizati­on’s products and services by contributi­ng the customer knowledge and experience.

How does MARK Work for an individual or corporates? Can you give us an example?

To understand the MARK Model, simply think about reaching a goal. There are always things to do and a time frame within which it has to be done. Let’s try this, think of a goal or a target you may have, no matter which sphere of life, now let’s apply the Mark Model. Here’s what you need to do:

Mindset: Let’s start with the right thought. Are there people who have already achieved what your goal is? Then it’s time to adapt their mindset; what did they do, how did they go about it. And if it is a goal not many have achieved, think it through, see the goal to fruition, map it out before you begin.

The second step is the most important one. It is also where most people fail.

Action: Converting a mindset into simple steps and taking action is what this is all about. Where most people stop and give up is when the action does not generate the desired results. What most forget is, a single action does not bear a result, various action steps in cohesion chart the path to success. Failure, course correction­s, and restarting are all a part of this journey; each of them is keeping you in action.

Here’s the third step, repeating successful action into a pattern and a pattern into a habit.

Repetition: Look at it this way, when someone asks you to drive your car, write, eat, or anything in the realm of your regular everyday routines, you would do it in a jiffy, without really thinking and almost always accurate. That is what repetition does; it makes specific actions second nature; it adds to your efficiency and effectiven­ess without really troubling your mind. And when you have repeated an action enough times, an amateur can become an artist, and self-mastery is attained - provided the right action is repeated over and over.

Most will want to stop at selfmaster­y, but beyond this is where the real treasure sits.

Knowledge: At this level, we innovate, create new cognitive skills, and become what a few have attained so far. Knowledge is wealth. In this informatio­n age, our earnings depend on what we know and how we apply it. The more you know and apply, the more the probabilit­y of your creating wealth multiplies.

So what do you think should be done to overcome the current challenges?

As I said earlier, change your mindset. What worked before will not get the results you want to achieve.

Translate your mindset into actions nd consistent­ly keep taking actions towards your desired goal until it becomes your second nature and an automatic reflex.

Take your craft to a mastery level. Invent new Knowledge, new products, and services.

MARK methodolog­y doesn’t apply only during challengin­g times. Your success is guaranteed once you make it your lifestyle. The world is your playground. If you need any help, reach me out.

MARK Model Copyright - www. Nlpnigeria.com

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(Rajiv Sharma, Program Director, NLP Nigeria Limited)

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