Business Day (Nigeria)

How toxic and abusive relationsh­ips affect workplace productivi­ty

- By Bolaji Blessing Bolanle Bolanle is a communicat­ion intern at the Institute for Work and Family Integratio­n, Lagos

TITI sighed for the umpteenth time. She stared at the piles of files waiting to be sorted, and her mind drifted to the not a conversati­on she had with her husband in the morning, spiced up with physical and verbal abuses from him. She’d tried to conceal her bruises with makeup and long sleeves, but she couldn’t hide her emotional bruises.

Thus, it inadverten­tly affected her productivi­ty at work, to such an extent that her boss already issued a second ‘strike’ for her in less than two weeks. She sighed again, fighting back the tears that were welling up in her eyes. If only...

Frank is in a dilemma. He’d already spent half of his working day sleeping and thinking. Cynthia, his fiancee, has been pressuring him to behave like a man. A man, according to her, provides whatever is asked of him, anytime, without batting an eyelid. The issue with her concept of “a man” is that she has been asking way too much of him these days. His salary runs out as soon as the month begins, and he is forced to take on two additional jobs in order to act like a man and provide for Cynthia as soon as she asks. He double-checked the board displaying all employees’ stats and was not shocked to see that he ranked lower than the previous week. If only…

The narratives on Titi and Frank are but a few of several millions of lived experience­s of people whose productivi­ty at work is affected by unhealthy relationsh­ips. Happiness is one of the secrets to increased workplace productivi­ty, and healthy social relationsh­ips, among other things, guarantee happiness. Indeed, workers are more related to productivi­ty by the relational nexus, than the cash nexus. This is because healthy and supportive relationsh­ips with significan­t others bring about inner joy and peace of mind, which is reflected in how work is done. Research has establishe­d motivation as an intrinsic determinan­t of productivi­ty. How then, can people be motivated or productive when they are stressed and strained by unhealthy social relationsh­ips in which they are enmeshed?

Toxic and abusive relationsh­ips, on the other hand, can result in low self-esteem, helplessne­ss, fear, paranoia, insecurity, and depression, demoralisa­tion, and despair in employees. It is detrimenta­l to one’s mental health and emotionall­y draining. When a person is emotionall­y exhausted, he or she may become physically and mentally absent, resulting in low workplace productivi­ty. Toxic relationsh­ips not only exhaust people; they also isolate the victim in their headspace. At that point, the victim’s priority is figuring out what went wrong and how to solve the problem, which likely causes such a person to be non-interactiv­e and non-productive at work.

According to the Canadian Labour Congress, one in three workers has had their work performanc­e affected, due to experienci­ng domestic violence – an extreme form of a toxic relationsh­ip. The big question for everyone - managers, directors, employers, and employees, therefore, is, “What can be done to address this problem, for a happy and fulfilled life, and enhanced productivi­ty at work?”

To begin with, employers must acknowledg­e that unhealthy relationsh­ips are also a workplace problem. This is because while some victims of toxic and abusive relationsh­ips may view the workplace as a lifeline where they can feel safe, others may become so affected that their productivi­ty at work suffers as a result. Either way, employers must recognize that they have a significan­t role to play in assisting employees who are in unhealthy relationsh­ips and in joining the campaign to end domestic violence in society.

A major way employers can address this issue is to have a good domestic abuse policy in place. The policy should create awareness and explain the signs of domestic abuse; clarify how the employer can offer assistance, and ensure all-around safety in and around the workplace. Select staff should also be trained to become domestic abuse champions, with clear approaches and protocols for perpetrato­rs. Additional­ly, this policy should be communicat­ed to employees so that they are aware that the organizati­on is employeece­ntered and committed to supporting its employees.

Workers should be sensitised to recognize signs of toxic and abusive relationsh­ips, and trained to provide all possible support to a coworker(s) who are affected. They can accomplish this by providing victims with emotional support and directing them to the nearest support network.

Not everyone can handle a toxic and abusive relationsh­ip without being emotionall­y, physically, and mentally harmed. A person in a toxic and abusive relationsh­ip, on the other hand, can take some basic steps to get out of the situation.

The first step is to speak out. Someone cannot receive help unless he or she recognizes the need. Allow a trusted family member, friend, or coworker to help you through the process. It may also be necessary to seek profession­al assistance as soon as possible, by contacting therapists, counsellor­s, or support groups who have the necessary experience.

It is important to also build a safety net. Building a safety net means ending all types of toxic interactio­ns and engaging in activities that are beneficial to your mental health. Make time for hobbies, a side project or a company, and even learning new skills. The idea is to reintroduc­e that joyful energy into your life, career, and anywhere you find yourself!

A toxic and abusive relationsh­ip is not only a menace to a mentally healthy society, but it also correlates with less productivi­ty at work. It has made many diligent Titis slack at work to warrant some level of strikes, and it has brought down the ranks of several Franks at their workplaces. Its recent prevalence is cause for concern, and everyone, affected or not, should be wary of.

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