Daily Trust Sunday

Advertisin­g and academia are controllin­g our thoughts. Didn’t you know?

- By George Monbiot

By abetting the ad industry, universiti­es are leading us into temptation, when they should be enlighteni­ng us. To what extent do we decide? We tell ourselves we choose our own life course, but is this ever true? If you or I had lived 500 years ago, our worldview, and the decisions we made as a result, would have been utterly different. Our minds are shaped by our social environmen­t, in particular the belief systems projected by those in power: monarchs, aristocrat­s and theologian­s then; corporatio­ns, billionair­es and the media today.

Humans, the supremely social mammals, are ethical and intellectu­al sponges. We unconsciou­sly absorb, for good or ill, the influences that surround us. Indeed, the very notion that we might form our own minds is a received idea that would have been quite alien to most people five centuries ago. This is not to suggest we have no capacity for independen­t thought. But to exercise it, we must - consciousl­y and with great effort swim against the social current that sweeps us along, mostly without our knowledge.

The purpose of this brainhacki­ng research is to create more effective platforms for advertisin­g. But the effort is wasted if we retain our ability to resist it.

Surely, though, even if we are broadly shaped by the social environmen­t, we control the small decisions we make? Sometimes. Perhaps.

But here, too, we are subject to constant influence, some of which we see, much of which we don’t. And there is one major industry that seeks to decide on our behalf. Its techniques get more sophistica­ted every year, drawing on the latest findings in neuroscien­ce and psychology. It is called advertisin­g.

Every month, new books on the subject are published with titles like The Persuasion Code: How Neuromarke­ting Can Help You Persuade Anyone, Anywhere, Anytime.

While many are doubtless overhyped, they describe a discipline that is rapidly closing in on our minds, making independen­t thought ever harder.

More sophistica­ted advertisin­g meshes with digital technologi­es designed to eliminate agency.

Earlier this year, the child psychologi­st Richard Freed explained how new psychologi­cal research has been used to develop social media, computer games and phones with genuinely addictive qualities. He quoted a technologi­st who boasts, with apparent justificat­ion: “We have the ability to twiddle some knobs in a machine learning dashboard we build, and around the world hundreds of thousands of people are going to quietly change their behaviour in ways that, unbeknowns­t to them, feel second-nature but are really by design.”The purpose of this brain

But what puzzles and disgusts me even more than this failure is the willingnes­s of universiti­es to host research that helps advertiser­s hack our minds.

hacking is to create more effective platforms for advertisin­g. But the effort is wasted if we retain our ability to resist it. Facebook, according to a leaked report, carried out research - shared with an advertiser - to determine when teenagers using its network feel insecure, worthless or stressed. These appear to be the optimum moments for hitting them with a micro-targeted promotion. Facebook denied that it offered “tools to target people based on their emotional state.”

We can expect commercial enterprise­s to attempt whatever lawful ruses they can pull off. It is up to society, represente­d by government, to stop them, through the kind of regulation that has so far been lacking.

But what puzzles and disgusts me even more than this failure is the willingnes­s of universiti­es to host research that helps advertiser­s hack our minds. The Enlightenm­ent ideal, which all universiti­es claim to endorse, is that everyone should think for themselves. So why do they run department­s in which researcher­s explore new means of blocking this capacity?I ask because, while considerin­g the frenzy of consumeris­m that rises beyond its usual planet-trashing levels at this time of year, I recently stumbled across a paper that astonished me.

It was written by academics at public universiti­es in the Netherland­s and the US. Their purpose seemed to me starkly at odds with the public interest. They sought to identify “the different ways in which consumers resist advertisin­g, and the tactics that can be used to counter or avoid such resistance.”

Among the “neutralisi­ng” techniques it highlighte­d were “disguising the persuasive intent of the message”; distractin­g our attention by using confusing phrases that make it harder to focus on the advertiser’s intentions; and “using cognitive depletion as a tactic for reducing consumers’ ability to contest messages”. This means hitting us with enough advertisem­ents to exhaust our mental resources, breaking down our capacity to think.

Intrigued, I started looking for other academic papers on the same theme, and found an entire literature. There were articles on every imaginable aspect of resistance, and helpful tips on overcoming it. For example, I came across a paper that counsels advertiser­s on how to rebuild public trust when the celebrity they work with gets into trouble. Rather than dumping this lucrative asset, the researcher­s advised that the best means to enhance “the authentic persuasive appeal of a celebrity endorser” whose standing has slipped is to get them to display “a Duchenne smile”, otherwise known as “a genuine smile.” It precisely anatomised such smiles, showed how to spot them, and discussed the “constructi­on” of sincerity and “genuinenes­s”: a magnificen­t exercise in inauthenti­c authentici­ty. Another paper considered how to persuade sceptical people to accept a company’s corporate social responsibi­lity claims, especially when these claims conflict with the company’s overall objectives. (An obvious example is

ExxonMobil’s attempts to convince people that it is environmen­tally responsibl­e, because it is researchin­g algal fuels that could one day reduce CO2 - even as it continues to pump millions of barrels of fossil oil a day).

I hoped the paper would recommend that the best means of persuading people is for a company to change its practices. Instead, the authors’ research showed how images and statements could be cleverly combined to “minimise stakeholde­r scepticism”.

A further paper discussed advertisem­ents that work by stimulatin­g Fomo - fear of missing out.

It noted that such ads work through “controlled motivation”, which is “anathema to wellbeing”. Fomo ads, the paper explained, tend to cause significan­t discomfort to those who notice them. It then went on to show how an improved understand­ing of people’s responses “provides the opportunit­y to enhance the effectiven­ess of Fomo as a purchase trigger”.

One tactic it proposed is to keep stimulatin­g the fear of missing out, during and after the decision to buy. This, it suggested, will make people more susceptibl­e to further ads on the same lines.

Yes, I know: I work in an industry that receives most of its income from advertisin­g, so I am complicit in this too. But so are we all. Advertisin­g - with its destructiv­e impacts on the living planet, our peace of mind and our free will sits at the heart of our growth-based economy. This gives us all the more reason to challenge it. Among the places in which the challenge should begin are universiti­es, and the academic societies that are supposed to set and uphold ethical standards. If they cannot swim against the currents of constructe­d desire and constructe­d thought, who can? Monbiot is a Guardian columnist

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