Cus­tomers task NCC, service providers on se­cu­rity

Daily Trust - - NEWS - From Abubakar Auwal, Sokoto

Telecom­mu­ni­ca­tion cus­tomers have tasked the Nige­rian Com­mu­ni­ca­tion Com­mis­sion and service providers to de­vice means of as­sist­ing se­cu­rity agen­cies in tackling in­se­cu­rity.

They made the sug­ges­tion week­end at the 97th edi­tion of Con­sumer Out­reach Pro­gramme in Sokoto.

Some of the speak­ers at the oc­ca­sion lamented how at­tack­ers were co­or­di­nat­ing their ac­tiv­i­ties us­ing fa­cil­i­ties of service providers.

“They are us­ing your fa­cil­i­ties to co­or­di­nate their ac­tiv­i­ties and there is no way they can be traced,” one of the cus­tomers and hu­man rights ac­tivist, Nura At­ta­jiri,said.

Ac­cord­ing to him, many peo­ple have lost their lives be­cause of ban­dits’ at­tacks, par­tic­u­larly in the north­west.

Ear­lier, Di­rec­tor, NCC Con­sumer Af­fairs Bureau, Feli­cia On­wueg­buchu­lam, said the pro­gramme was to en­able a tri­par­tite meet­ing be­tween the reg­u­la­tors, op­er­a­tors and con­sumers with a view to re­solv­ing press­ing con­sumer is­sues with re­spect to pro­vi­sion of tele­com ser­vices.

“As the com­mis­sion has been in­un­dated with var­i­ous com­plaints such over un­so­licited text mes­sages, calls and fail­ure to roll over un­used data at the ex­pi­ra­tion of data bun­dle among oth­ers,” she said.

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