Tek Experts partners Microsoft to enhance technology drive
ATECHNOLOGY firm, Tek Experts has partnered Microsoft as part of efforts to harness the use of technology for customer service delivery and to support talented tech savvy graduates in Nigeria.
The duo said this collaboration is an investment that would enhance technology drive in the country.
Founder of Tek Experts, Yaniv Natan, said the technology landscape in Nigeria is set to witness a major shift due to the firm’s collaboration with Microsoft to establish a Customer Service and Support (CSS) centre in Lagos.
Natan added that the firm has plans to employ hundreds of young people, who would be ambassador for IT services in its operations as the country already have quality of tech-driven young graduates who only need opportunity to learn and expand in tech world.
Speaking at the Tek Experts Nigeria office launch in Lagos, the Founder said they are committed to implementing reforms in CSS for macroeconomic stability, bearing tangible technological driven results, and laying the foundation for a credible path to fiscal sustainability. “Tek Experts has a strong track record helping companies manage their business operations and has built a reputation for developing local talent. Through its operations in Costa Rica, USA, Malta, Bulgaria, China and Vietnam, the company has created more than 5000 jobs and helped thousands of people to build long and rewarding careers,” he stated.
On the firm’s commitment to investing in the region and the people, and to raising the profile of Nigeria as an exceptional location for technical talents, Natan said they would provide job opportunities through graduate mentoring and access to expert advisers.
In his words: “We are delighted to collaborate with Microsoft in developing talents that will improve the technology landscape in Nigeria and leverage on the skills and expertise of Nigerians to provide great levels of service to customers as we have done in other locations around the world.
“This is the first phase in what we want to be a long and fruitful future in Nigeria. We are investing in state of the art offices, in providing best-in-class training programmes and in developing the infrastructure that will provide exceptional services to our clients and exceptional careers for our employees.”
Meanwhile, Country General Manager, Microsoft Nigeria, Akin Banuso said the collaboration is the first in Africa to host a global operation for Microsoft through strategic partnership with Tek Experts.