Operators rally NCAA, FAAN to tech- based screening at airports
OPERATORS and stakeholders in the air travel business have urged the Nigerian Civil Aviation Authority ( NCAA), and the Federal Airports Authority of Nigeria ( FAAN), to deploy new technology in safety and security screening programmes at the airports ahead their reopening.
The stakeholders said the enhanced technology for air travellers’ check- in procedures would improve the turnaround performance of airlines, especially during this COVID- 19 era.
Recall that FAAN lately urged travellers to brace up for flight delays and multiple checks, among others, as the new normal in aviation begins.
Speaking recently at the Sabre Africa Network Webinar conference, themed, “Understanding Travel Complexities Post- Covid- 19,” a panel of operators urged industry regulators to increase their technology performance for the local sector to be able to compete in the new era.
Country Manager, Cabo Verde Airline, Gbenga Onitilo, said the advent of coronavirus had reduced capacity of airlines by over 90 per cent, while about 30 million people are directly and indirectly unemployed globally as a result of the pandemic, noting that the crisis had compelled the need for innovation on business environments.
Onitilo explained that the global travel sector would never remain the same postCovid- 19 until vaccines were developed to combat the disease, regretting that the countries with the highest number of tourists like United States, United Kingdom, Italy and a few others are mostly impacted by the pandemic.
He further explained that airport performance would determine airline’s turnaround performance.
Regrettably, he said, while the world was aware of latest developments in other aviation countries; the same could not be said of Nigeria as yet. He noted that resumption of flight operations might happen soon, but expressed doubt about the preparation of Nigerian airports towards post- Covid- 19 era.
“We are not going to return to pre- Covid- 19 era again in the way we do our businesses. Everybody is now innovative about taking the business to their customers; even the airlines are having a lot of shifts.
“Airports will determine aircraft turnaround and not the airlines alone. We don’t know the pre- checking procedures in our airports. Dubai International Airport has embarked on automation process for air travellers, yet, we don’t have information from FAAN and NCAA,” Onitilo said.
Sales Manager, Air Cote D’ivoire in Nigeria, Abiola Bakare, expressed optimism that the travel industry would return to the pre- Covid- 19 era in the next two or three years.
Bakare said Air Cote D’ivoire had put in measures to facilitate passengers’ check- in at all the airports it operates from, including Nigeria.
He charged air operators to be ingenious and think outside the box in order to compete post- Covid- 19 era, stressing that it was time the operators worked with Travel Management Companies ( TMCS) for improved delivery to clients.
He also called for harmonised health certificate for all travellers worldwide, saying people would not travel if they would be isolated for 14 days in any country.