The Guardian (Nigeria)

Konga takes to online food delivery

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KONGA Food, the online food deliver y arm of Nigeria’s composite e- commerce firm, Konga, has formally gone live. The site went online on May 9.

The developmen­t is expected to raise the bar of service delivery in the budding online food deliver y industry in Nigeria, while improving customer satisfacti­on with its unique offerings.

Having undergone a pilot phase, which saw its offerings subjected to rigorous testing, all is now set for Nigerians to experience the power of the Konga Food revolution.

Notably, Konga Food has signed up a suite of partnershi­ps with leading restaurant and grocery chains, as well as other choice food outlets, ranging from Cafes, Healthy Food/ Drinks, Fast Food, Contempora­ry Casual, Casual Dining, Interconti­nental and Fine Dining to offer customers more variety and a multiplici­ty of options to choose from.

Driven by cutting- edge technolog y, an expansive chain of logistics assets and a well- trained army of customer service and delivery agents, Konga Food is poised to reposition the customer at the centre of the online food ordering and delivery value- chain by offering greater visibility, more convenienc­e, quality service, proactive feedback mechanisms and record- breaking delivery times, while also placing the customer in greater control of the entire process.

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