Nigerian firm introduces app to facilitate shipping
RED Star Express Plc has introduced a mobile application, called ‘Click&ship’, to improve its e-commerce service.
The company said the innovation was one in a long list of developments aimed at making its service more accessible to its customers.
The Chief Executive Officer, Dr Sola obabori, said this during a media chat ordanised by the company.
he said, “At red Star Express Plc, we have worked hard to reinforce our services in the e-commerce space.
“The emergence of the new normal has made it necessary for our customers, both existing and prospective, to access our services on the go.
“As a customer-focused company, we recognise the value of making it easy for all customers to use our services.
The new Click & Ship mobile application will ensure that we meet customers’ expectations regardless of where they are.”
he said further that the application was designed to be a one-stop-shop with so many benefits for the users, including making requests for instant pickup and delivery, multiple payment options and real-time information on the status of packages while on the move.
he added that customers could also check their shipping history.
According to him, other notable benefits include valuedriven pricing, nationwide delivery coverage, package visibility, and pay-on-delivery provision.
red Star Express Plc, a licensee of Federal Express Corporation, has offices in Nigeria, Niger republic, Burkina Faso and Benin republic.