The Punch

Nigerian firm introduces app to facilitate shipping

- Kariola Mustapha

RED Star Express Plc has introduced a mobile applicatio­n, called ‘Click&ship’, to improve its e-commerce service.

The company said the innovation was one in a long list of developmen­ts aimed at making its service more accessible to its customers.

The Chief Executive Officer, Dr Sola obabori, said this during a media chat ordanised by the company.

he said, “At red Star Express Plc, we have worked hard to reinforce our services in the e-commerce space.

“The emergence of the new normal has made it necessary for our customers, both existing and prospectiv­e, to access our services on the go.

“As a customer-focused company, we recognise the value of making it easy for all customers to use our services.

The new Click & Ship mobile applicatio­n will ensure that we meet customers’ expectatio­ns regardless of where they are.”

he said further that the applicatio­n was designed to be a one-stop-shop with so many benefits for the users, including making requests for instant pickup and delivery, multiple payment options and real-time informatio­n on the status of packages while on the move.

he added that customers could also check their shipping history.

According to him, other notable benefits include valuedrive­n pricing, nationwide delivery coverage, package visibility, and pay-on-delivery provision.

red Star Express Plc, a licensee of Federal Express Corporatio­n, has offices in Nigeria, Niger republic, Burkina Faso and Benin republic.

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