Moniepoint

Established in 2015 by Tosin

Eniolorunda and Felix Ike,

Moniepoint is a super agent of the Shared Agent Network

Expansion Facility (SANEF), a project initiated by the

Central Bank of Nigeria

(CBN) and the Nigerian

Interbank Settlement System

(NIBSS) to promote financial inclusion and expand the reach of banking services across Nigeria.

Speaking to Edidiong

Uwemakpan, Vice

President, Brand,

Communications, and PR, she spoke on the objectives of Moniepoint saying

“Moniepoint Inc. exists to create a society where everyone experiences financial happiness and as such. we are focused on powering the dreams of people and businesses with access to banking, payment processing, loans, and business management tools that help them to be very productive. To do this,

Moniepoint puts the customer at the heart and center of everything it does. We are constantly researching and engaging to collect feedback, address concerns, and constantly improve our services to meet customer needs.

We have also invested heavily in innovation and technology whilst retaining an eye for simplicity and functionality. Irrespective of your social standings, Moniepoint’s services are easy to use whether it’s the banking app, USSD functionality, or POS terminals.”

Also commenting on the challenges faced, Edidiong had this to say:

“The challenges we have faced are no different from the industry-wide obstacles that stakeholders are trying to navigate. For example, inadequate internet penetration, poor network quality, and overall infrastructural deficits across major areas of our national life remain a sore thumb. We appreciate the work done by the main players and regulators, however, we need to fast-track these improvements fast so that digital access and seamless financial transactions can happen in rural and remote areas.

There is also a need for all players in the fintech ecosystem to strongly collaborate as we ramp up our investments in the areas of transaction monitoring, cyber security, fraud detection systems, and technologies that can help with flagging suspicious activities.”

“Moniepoint puts the customer at the heart and center of everything it does. We are constantly researching and engaging to collect feedback, address concerns, and constantly improve our services to meet customer needs.” ...Edidiong Uwemakpan VP, Brand, Communication and PR