UBA Deploys New IT Platform

The United Bank for Africa (UBA) Plc said its customers are set to experience new levels of superior banking services following its deployment of a new and improved information technology platform -Finacle 10x recently.

According to the bank, the new IT platform would enable its customers carry out quick, efficient and secure services via the bank’s e-platforms such as internet banking, mobile banking.

It also improves the uptime period on the bank’s e-Channels like the PoS machines and ATMs, the bank said.

“We embarked on this major upgrade of our systems to simplify our processes and significantly improve the customer experience across all channels including e-channels like smart phones, tablets, phablets, laptops and desktops. UBA customers can now enjoy faster, richer and more secured services on these channels using our internet banking application ‘U-Direct’ and our mobile banking application ‘U-Mobile’. We have also made these applications more accessible by providing a seamless, self-service enrolment process,” the bank’s Group Managing Director/Chief Executive Officer, Phillips Oduoza said.

Finacle 10x, is one of the latest generation of banking ap- plications developed by Infosys, the world’s leading developer of banking applications, delivering a whole new set of offerings including enhanced treasury and advanced e-banking solutions.

“The system will enhance our multi-country operations by facilitating new levels of process integration across our diverse African footprint spanning 19 African countries, enable rapid innovation and expand our capacity to offer a comprehensive set of products to meet the specific requirements of different segments of our diverse customer base,” the deputy managing director, UBA Africa, Kennedy Uzoka added.